Deborah Ryley Mullen
San Marcos,TX
Summary
Organized and proactive administrative professional skilled in office administration. Experienced in supporting faculty and students while maintaining high standards of confidentiality and communication.
Overview
5
5
years of professional experience
Work History
Administrative Assistant II
Texas State University
San Marcos, TX
01.2024 - Current
- Manage daily front-desk operations, providing support to students, faculty, staff, and visitors.
- Handle phone calls, emails, appointments, room reservations, and general inquiries.
- Assist students with registration needs, including overrides and related processes.
- Provide clear, professional oral and written communication and connect individuals with appropriate resources.
- Regularly use Banner, SAP, Logi, and SSB to support departmental operations.
- Order and maintain office inventory and supplies.
- File, organize, and safeguard confidential documents and information.
- Assist the Admin III with faculty hiring processes and PCRs.
- Plan, coordinate, and organize departmental events and activities.
Supervisor
ReconMR
San Marcos, TX
06.2022 - 12.2023
- Coordinated scheduling to ensure optimal coverage during peak call times while managing employee workloads.
- Developed training materials and programs to support ongoing staff development and skill enhancement.
- Conducted regular performance evaluations and provided constructive feedback to team members.
- Maintained open lines of communication between management and staff, fostering a transparent workplace culture that encouraged collaboration and innovation.
Substitute Teacher, K-12
SMCISD
San Marcos, TX
08.2021 - 05.2023
- Implemented classroom management strategies to maintain discipline and encourage respectful behavior.
- Followed classroom plans left by class teacher to continue student education and reinforce core concepts.
- Kept students on-task with proactive behavior modification and positive reinforcement strategies.
- Upheld classroom routines to support student environments and maintain consistent schedules.
- Supervised lunchroom and recess activities.
Education
Bachelor of Arts - Media Arts
University of North Texas
Denton, TX05.2021
Skills
- Customer service
- Data entry
- Time management
- Office administration
- Microsoft Word
- Microsoft Excel
- Microsoft outlook
- Professional communication
- Recordkeeping
Timeline
Administrative Assistant II
Texas State University
01.2024 - Current
Supervisor
ReconMR
06.2022 - 12.2023
Substitute Teacher, K-12
SMCISD
08.2021 - 05.2023
Bachelor of Arts - Media Arts
University of North Texas