Deboranee Ross
Douglasville,GA
Summary
Dedicated Sales Associate with a proven track record at Ollie's Bargain Outlet, adept in problem-solving and verbal communication. Excelled in enhancing customer satisfaction and loyalty. Skilled in stock replenishment and cash handling, ensuring operational excellence. Demonstrated reliability and professionalism, repetitively and effectively training new staff to uphold company standards.
Overview
1
1
year of professional experience
Work History
Sales Associate
Ollie's Bargin Outlet
12.2023 - Current
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
- Prepared merchandise for sales floor by pricing or tagging.
- Helped customers locate products and checked store system for merchandise at other sites.
- Answered customer questions about sizing, accessories, and merchandise care.
- Rotated stock and restocked shelves to maintain product availability and store appearance.
- Solved customer challenges by offering relevant products and services.
- Assisted in training new staff members on company policies, register operation, product information, and sales techniques for a seamless onboarding experience.
Education
Alexander High School
Douglasville, Georgia05-2025
Skills
- Problem-solving skills
- Multi-tasking strength
- Verbal communication
- Reliable and punctual
- Excellent communication skills
- Damaged goods returns
- Issue refunds
- Checkout processing
- Professionalism
- Stock replenishment
- Reliability
- Hospitality and accommodation
'committed' acknowledgement from co-workers in recognition program
Have been told numerous times from multiple co-workers and managers that I am reliable and committed, and have received official acknowledgement for these qualities on a recognition board.
Timeline
Sales Associate
Ollie's Bargin Outlet
12.2023 - Current
Alexander High School
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