DEBRA DAVIS, R.N.
Brooklyn,NY
Summary
Goal-driven Healthcare Administration professional well-versed in recruiting, training and managing employees to provide exceptional resident services. Highly organized and hardworking with excellent planning and program management skills. Licensed in New York. Reliable employee, offering excellent communication and good judgement.
Overview
11
11
years of professional experience
Work History
Director of Patient Services
Brookdale Assisted Living Program
Brooklyn, New York
05.2020 - Current
- Recruited, hired and trained all staff, providing direct supervision, ongoing staff development and continuing education to employees.
- Developed and updated policies and procedures, maintaining compliance with statutory, regulatory and local, state and federal guidelines relating to HIPAA, benefits administration and general liability.
- Communicated with patients, ensuring that medical information was kept private.
- Direct day-to-day administrative and operational functions for 38-bed facility, providing guidance and leadership to over 16 employees across more than 6 departments.
- Conducted routine facility inspections, identifying areas needing improvement and eliminating hazards posed to staff and residents for continued compliance with associated regulations.
- Recruited, hired and coached employees to offer high-quality, cost-effective care to all residents.
- Implemented successful healthcare program through professionalism, quality of care, medical teaching and patient satisfaction.
- Monitored and inspected staff processes to eliminate hazards posed for both residents and staff while ensuring continuous compliance with regulations.
Nurse Manager
Brookdale Assisted Living Program
Brooklyn, New York
01.2012 - 04.2020
- Investigated and independently resolved complaints from staff, physicians and patients by leveraging clinical judgment and unit management expertise.
- Supervised, directed and motivated high-quality performance from nursing staff.
- Reviewed department performance and adjusted coverage to compensate for changing conditions.
- Managed 3 nurses and nursing activities in 38-bed hospital by providing comprehensive nursing guidance and maintaining outstanding patient satisfaction and care standards.
- Updated patient charts with data such as medications to keep records current and support accurate treatments.
- Assessed patients to determine individual needs and develop care plans in coordination with multidisciplinary healthcare professionals.
- Conducted patient assessments and developed treatment plans.
Nurse Manager
Fulton Common Nursing And Rehabilitation Center
Merrick, New York
01.2011 - 01.2012
- Engaged and participated in consults, patient care plan development and patient monitoring.
- Trained new nurses in proper techniques, care standards, operational procedures and safety protocols.
- Established and continuously optimized unit schedules and individual work assignments.
- Investigated and independently resolved complaints from staff, physicians and patients by leveraging clinical judgment and unit management expertise.
- Evaluated skills of nursing personnel and verified staff certifications for validity.
Education
Bachelor of Science - Nursing Science
Chamberlain University
Downers Grove, IL06.2018
Associate of Science - Nursing
SUNY Farmingdale
Farmingdale, NY02.2010
Licensed Practical Nurse-LPN - Practical Nursing
Medgar Evers College of The City University of New York
Brooklyn, NY06.2002
Associate of Arts - Nursing / Liberal Arts
Kingsborough Community College of The City University of New York
Brooklyn, NY06.1992
Skills
- Best Practices and Standards
- Staff Meetings
- Interdisciplinary Care
- Employee Performance Evaluations
- Employee Work Scheduling
- Care Plan Implementation
- Employee Training Program
- Employee Recruitment and Hiring
- Performance Monitoring
- Operational Standards
- HIPAA Guidelines
- Performance Improvement
- Policy and Program Development
- Operational Procedures
Affiliations
American Nursing Association
Timeline
Director of Patient Services
Brookdale Assisted Living Program
05.2020 - Current
Nurse Manager
Brookdale Assisted Living Program
01.2012 - 04.2020
Nurse Manager
Fulton Common Nursing And Rehabilitation Center
01.2011 - 01.2012
Bachelor of Science - Nursing Science
Chamberlain University
Associate of Science - Nursing
SUNY Farmingdale
Licensed Practical Nurse-LPN - Practical Nursing
Medgar Evers College of The City University of New York
Associate of Arts - Nursing / Liberal Arts
Kingsborough Community College of The City University of New York
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