Debra Dodson
Cashmere
Summary
Detail-oriented professional with experience in front desk operations, elderly/youth care, and traffic management. Proficient in resolving conflicts and ensuring safety, with a focus on creating welcoming environments and enhancing operational efficiency. As well as strong communication and quick decision-making skills. Known for delivering compassionate patient care and collaborating effectively with healthcare teams to ensure optimal outcomes.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Front Desk Receptionist
Sleeping Lady Resort
Leavenworth, WA
08.2025 - Current
- Greeted guests warmly, providing exceptional customer service and enhancing overall guest experience.
- Managed check-in and check-out procedures efficiently, ensuring accurate reservations and billing processes.
- Assisted with inquiries regarding resort amenities, local attractions, and event scheduling to enhance guest satisfaction.
- Operated reservation systems to maintain up-to-date booking information and streamline front desk operations.
- Coordinated communication between departments to address guest requests promptly and effectively.
- Maintained cleanliness and organization of front desk area, contributing to a welcoming environment for guests.
- Developed familiarity with resort policies and procedures, demonstrating adaptability in various situations.
- Scheduled, coordinated and confirmed appointments and meetings.
- Managed high-volume phone calls, directing inquiries to appropriate personnel for prompt resolution.
- Supported administrative tasks such as filing, data entry, and document preparation for more efficient office workflow.
- Handled sensitive customer information with confidentiality, adhering to company privacy guidelines.
Construction Flagger
TBMM
East Wenatchee, WA
05.2023 - 06.2025
- Directed traffic flow around construction sites to ensure safety for workers and motorists.
- Monitored site conditions to identify hazards and mitigate risks effectively.
- Collaborated with construction teams to implement safe work zones, enhancing operational efficiency.
- Provided clear communication to drivers regarding detours and lane closures, improving compliance.
- Conducted regular inspections of flagging equipment to ensure compliance with safety regulations.
- Managed high-stress situations effectively while calmly directing heavy vehicular and pedestrian traffic amidst adverse weather conditions or unforeseen obstructions.
- Facilitated smooth traffic transitions by expertly utilizing two-way radios for precise communication with coworkers at opposite ends of the construction zone.
- Provided essential instructions to foremen, crew chiefs and other flaggers.
CNA
Avamere
Wenatchee, WA
12.2022 - 02.2025
- Assisted patients with daily living activities, ensuring comfort and safety.
- Monitored vital signs and reported changes to nursing staff promptly.
- Maintained accurate patient records and documentation in electronic health systems.
- Collaborated with interdisciplinary teams to develop personalized care plans.
- Trained new CNA staff on best practices and facility protocols.
- Responded quickly to emergency situations, providing immediate care as needed.
- Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
- Delivered individualized patient care by recording vital signs, documenting observations, administering treatments, and evaluating patient needs.
- Conducted routine safety checks on equipment, promptly reporting any malfunctions or safety concerns to appropriate personnel.
- Assisted in emergency situations under the direction of nursing supervisors or physicians, providing crucial support during life-saving interventions.
Daycare Teacher
ABC Early Learning
Wenatchee, WA
07.2022 - 12.2022
- Developed and implemented engaging lesson plans tailored to diverse learning styles.
- Fostered a nurturing environment that promoted social, emotional, and cognitive development.
- Mentored junior staff on effective classroom management techniques and educational best practices.
- Collaborated with parents and guardians to support children's developmental milestones and address concerns.
- Organized age-appropriate activities that enhanced creativity and critical thinking skills in students.
- Sanitized toys and play equipment each day to maintain safety and cleanliness.
- Provided a safe and nurturing environment for children, regularly monitoring indoor and outdoor spaces for potential hazards.
- Assisted in preparation of meals and snacks to provide children with proper nutrition.
- Oversaw daily transitions between various activities such as snack time, outdoor playtime, naptime ensuring smooth operation of daily schedule.
- Engaged with children on individual basis to build positive relationships and promote learning.
Education
No Degree - Chemical Engineering
University At Twin Cities
Minneapolis, MNNo Degree - Welding
Wenatchee Valley College
Wenatchee, WABachelor of Science - Criminal Justice
Warner Pacific University
Portland, ORHigh School Diploma -
Cashmere High School
Cashmere, WA06-2021
Skills
- Customer service
- Attention to detail
- Time management
- Listening skills
- Compassion and empathy
- Maintaining confidentiality
- Work zone safety
- Quick decision making
- First aid training
- Emergency response
- Conflict resolution skills
- De-escalation techniques
- Mental health awareness
Certification
CPR
Flagger
Languages
Spanish
Native or Bilingual
Timeline
Front Desk Receptionist
Sleeping Lady Resort
08.2025 - Current
Construction Flagger
TBMM
05.2023 - 06.2025
CNA
Avamere
12.2022 - 02.2025
Daycare Teacher
ABC Early Learning
07.2022 - 12.2022
No Degree - Chemical Engineering
University At Twin Cities
No Degree - Welding
Wenatchee Valley College
Bachelor of Science - Criminal Justice
Warner Pacific University
High School Diploma -
Cashmere High School