Summary
Overview
Work History
Education
Skills
Timeline
Generic

Debra Feaster Anderson

Chester,South Carolina

Summary

Seasoned Auto Claims Adjuster with a Number-year background in preparing insurance claims for vehicle damages. Superb knowledge of resolution and claim settlement procedures. Familiarity with general liability procedures and auto insurance policies. Personable Auto Claims Adjuster with first-rate skills in risk assessment, mitigation and policy interpretation. Adept at investigating and resolving liability exposures in over Number states while abiding by each state's specific requirements. Talented at organizing and prioritizing time-sensitive claims and projects. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level Job Title position. Ready to help team achieve company goals.

Overview

25
25
years of professional experience

Work History

Auto Claims Adjuster

Kemper Insurance
10.1998 - 01.2024
  • Enhanced customer satisfaction by efficiently managing auto claims and providing prompt resolutions.
  • Streamlined the claims process by effectively coordinating with repair shops and rental car companies.
  • Reduced fraudulent claims by conducting thorough investigations and collaborating with law enforcement agencies when necessary.
  • Expedited claim settlements by maintaining open lines of communication with all parties involved, fostering trust, and ensuring a smooth process.
  • Ensured regulatory compliance in all aspects of the auto claims process by staying up-to-date on industry laws and regulations.
  • Acted as a reliable point of contact for customers throughout the claims process, addressing their concerns with empathy and professionalism.
  • Issued payouts to claimants.
  • Kept current on insurance regulations, laws, policies and procedures.
  • Reviewed police reports, photographs and other documentation to gain complete understanding of accident.
  • Coordinated with local body shops to assign repair jobs and obtained rental vehicles for customers for duration of restoration process.

Education

Bachelor - Business

Kings College
Charlotte, NC
02.1982

Skills

  • Insurance Regulations Knowledge
  • Damage Assessment
  • Claims Investigation
  • Claims Handling
  • Continuous Learning
  • Multitasking Abilities
  • Decision Making
  • Computer Proficiency
  • Customer Service
  • Active Listening
  • Claims Process Explanation
  • Customer Service Expertise

Timeline

Auto Claims Adjuster

Kemper Insurance
10.1998 - 01.2024

Bachelor - Business

Kings College
Debra Feaster Anderson