Debra Foskett
Worcester,MA
Summary
Dedicated Disability Benefit Specialist with over 25 years experience in disability claims management with a strong focus on delivering superior customer service and timely benefits determinations.
Proven ability to handle complex caseloads while ensuring compliance with state and federal regulations with a commitment to enhancing processes and delivering accurate eligibility determinations.
Overview
27
27
years of professional experience
Work History
Lead Disability Benefit Specialist
Unum Group
Worcester, MA
10.1999 - 04.2026
Evaluated and determined employee's eligibility for Individual and Long Term Disability benefits.
Managed assigned caseload for individual and long term disability claims, including gathering and reviewing medical, occupational and financial information and ensuring accuracy.
Collaborated with medical, vocational, financial and legal resources to ensure accurate eligibility requirements and liability decisions are accurate.
Provided superior customer service by rendering benefits determination within expected timeframes and quickly responding to all inquiries.
Maintained up to date knowledge of state and federal disability policies, insurance plans and regulations.
Verified ongoing disability and participated in claim reviews with resources to discuss return to work opportunities as appropriate.
Education
Bachelor of Science - Psychology
Southeastern Massachusetts University
North Dartmouth, MASkills
- Excellent verbal and written communication skills
- Ability to identify, mitigate, and document potential risk factors in claims
- Excellent documentation and reporting skills
- Ability to handle high volume complex case loads
- Independent decision making
- Excellent critical and analytical thinking skills
- Excellent organizational skills
- Technical proficiency with dedicated benefit payment systems
- Knowledge in policy interpretation/Benefits explanation
- Attention to detail
- Teamwork and collaboration
- Problem-solving abilities
- Multitasking Abilities
- Reliability
- Adaptability and flexibility
- Task prioritization
- Self motivation
- Time management abilities
- Continuous improvement
- Adaptability
Timeline
Lead Disability Benefit Specialist
Unum Group
10.1999 - 04.2026
Bachelor of Science - Psychology
Southeastern Massachusetts University