DEBRA GARZA
SAN ANTONIO,Texas
Summary
I would love the opportunity to become a member of your staff. I have 23 years in medical experience and seeking to continue a health career to apply my strong leadership, communication, teamwork in making a difference for growth and opportunities.
Overview
7
7
years of professional experience
Work History
Patient Access Representative
Legent Westover Hills Surgery Center
06.2021 - Current
- Secured patient information and confidential medical records in compliance with HIPAA privacy rule standards to protect patient's privacy.
- Collected and entered patient demographic and insurance data into computer database to establish patient's medical record.
- Stayed calm under pressure to and successfully dealt with difficult situations.
- Collected copays, deductible and or co insurance.
- Patient registration and scheduling.
Front Desk Receptionist
South Texas Spinal Clinic
08.2020 - 06.2021
- Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
- Maintained organized and clean front office area to create professional and welcoming environment for visitors and employees.
- Scheduled, coordinated and confirmed appointments and meetings.
- Resolved customer issues quickly and notified supervisor immediately when problems escalated.
- In charge of front office staff. Delegated breaks and lunches.
Front Office Receptionist
Texas Spine Care Center
02.2017 - 06.2020
- Interacted with customers by phone, email, or in-person to provide information.
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Provided clerical support to company employees by copying, faxing, and filing documents.
- Answered multi-line phone system and enthusiastically greeted callers.
Education
GED -
John Jay High School
San Antonio, TXSkills
- Multitasking and Organization
- Post-Discharge Care Coordination
- Training Coordination
- Appointment Scheduling
- Self motivated
- Attention to detail
Timeline
Patient Access Representative
Legent Westover Hills Surgery Center
06.2021 - Current
Front Desk Receptionist
South Texas Spinal Clinic
08.2020 - 06.2021
Front Office Receptionist
Texas Spine Care Center
02.2017 - 06.2020
GED -
John Jay High School
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