Remote Release OfInformation SpecialistHealth Information Management SupervisorRemote Release of Information SpecialistPatient Service RepresentativeLead HIM Specialist IV
Work Type
Full Time
Location Preference
Remote
19
years of professional experience
Health Information Management Supervisor with over 18 years of experience in overseeing medical records and ensuring regulatory compliance. Demonstrates strong decision-making and customer service skills, enhancing record accuracy and operational efficiency through cross-departmental collaboration and strategic process improvements. Skilled in HIPAA compliance, data integrity, and staff training, with a focus on optimizing workflows and safeguarding confidential information.
Work History
Remote Release OfInformation Specialist
4 Months
Verisma | 03.2026 - Current
Developed and implemented efficient processes for managing patient information requests.
Collaborated with cross-functional teams to enhance data accuracy and integrity.
Trained staff on best practices for compliance with healthcare regulations.
Analyzed workflows to identify areas for improvement and streamline operations.
Reviewed medical records for accuracy and completeness prior to release.
Coordinated release of information requests ensuring compliance with HIPAA regulations.
Reduced errors in released records by thoroughly reviewing documentation before submission.
Led initiatives to enhance data integrity and privacy across all information releases.
Health Information Management Supervisor
1 Year 1 Month
Encompass Health | 01.2025 - 02.2026
Oversee medical records department, ensuring regulatory compliance and operational efficiency. Working closely with Joint Commission regulations.
Facilitate cross-departmental collaboration, enhancing record accuracy and accessibility.
Provide staff training, improving skills and ensuring adherence to industry standards.
Safeguard confidential information, maintaining high professional standards.
Lead health information management operations, optimize data integrity protocols, and streamline documentation workflows while ensuring regulatory compliance.
Direct team performance metrics, implement quality assurance standards, and enhance departmental efficiency through strategic process improvements.
Maintain accurate health records, supervise audit processes, and ensure compliance with HIPAA regulations and industry standards.
Direct medical records operations through strategic process enhancements, driving data accuracy and departmental efficiency while maintaining strict HIPAA compliance.
Supervised health information management team, ensuring compliance with regulatory standards and internal policies.
Streamlined workflows by introducing process improvements that reduced documentation errors and improved efficiency.
Increased department productivity by optimizing scheduling, delegating tasks effectively, and monitoring employee performance.
Managed the recruitment, hiring, and onboarding processes for new employees to maintain a high-performing team of health information management professionals.
Facilitated seamless communication between clinical teams and health information management staff to ensure accurate patient records and timely billing processes.
Remote Release of Information Specialist
1 Year 1 Month
Verisma | 11.2023 - 12.2024
Efficiently process diverse medical ROI requests using Verisma software while working remotely.
Resolve HIPAA release issues, ensuring compliance and confidentiality.
Interpret medical records and authorizations with precision.
Deliver outstanding customer service via phone and email.
Adapt to departmental needs to enhance operational effectiveness.
Process medical record requests while maintaining HIPAA compliance, utilizing Verisma software to handle legal, insurance, and audit documentation with precision.
Interpret complex medical records and authorizations, ensuring accurate information release while maintaining strict confidentiality protocols.
Streamline ROI request processing through efficient workflow management, ensuring timely completion while maintaining quality standards.
Patient Service Representative
9 Months
SCL Health Lowry | 07.2021 - 04.2022
Welcomed patients, documented calls, ensured record accuracy.
Facilitated seamless patient experience through efficient check-in procedures, insurance verification, and financial counseling for self-pay patients.
Maintained precise cash drawer reconciliation and generated accurate cost estimates for medical procedures while managing outstanding balances.
Coordinated with clinical staff to ensure proper documentation in EMR systems, while managing authorizations and non-EPIC documentation for patient visits.
Lead HIM Specialist IV
3 Years 8 Months
SCL Health Lutheran | 10.2017 - 06.2021
Managed daily workload, optimizing schedules to meet healthcare demands.
Trained team members, ensuring compliance with HIM standards.
Monitored ROI specialists, providing constructive feedback for improvement.
Assisted team with EMR challenges, enhancing operational efficiency.
Released medical records under HIPAA, ensuring timely access within 30 days.
Streamlined medical records release process while ensuring HIPAA compliance, managing multiple EMR systems and coordinating with healthcare professionals for optimal service delivery.
Led performance monitoring and quality control initiatives, implementing process improvements that enhanced operational efficiency and reduced departmental costs.
Orchestrated cross-functional communication between internal teams and external stakeholders, facilitating seamless information flow and patient service excellence.
Medical Records Specialist
1 Year 4 Months
Community Reach Center | 05.2016 - 09.2017
Released records from EHRs per HIPAA, ensuring compliance and data security from a mental health facility involving adults and children.
Communicated effectively with stakeholders, improving release process efficiency.
Prepared and indexed documents in Papervision, enhancing record accuracy.
Coordinated with departments for timely information release, optimizing workflow.
Scheduled appointments and managed calendars, supporting medical staff operations.
Managed protected health information releases across multiple EHR systems while ensuring strict HIPAA compliance and maintaining accurate documentation protocols.
HIM Specialist II
1 Year 7 Months
SCL Health Good Samaritan | 09.2014 - 04.2016
Analyzed patient records for documentation accuracy, ensuring compliance and quality.
Generated performance metric reports, enhancing team accountability and productivity.
Implemented process improvements, resulting in increased efficiency and cost savings.
Conducted quality assurance for software, ensuring reliable application performance.
Optimized document management, facilitating easy access to up-to-date company files.
Analysed patient medical records to enhance clinical documentation accuracy, while streamlining data management processes and generating performance metrics reports.
Led quality assurance initiatives for software applications, implementing systematic improvements that enhanced operational efficiency and reduced processing time.
Release of Information Specialist
7 Years
IRON MOUNTAIN | 08.2007 - 08.2014
Managed release of medical records, ensuring HIPAA compliance and efficient information flow.
Converted paper records to electronic format, enhancing accessibility and reducing processing time.
Trained new staff in release procedures, improving departmental efficiency and accuracy.
Handled communication for record requests, maintaining strong relationships with healthcare providers.
Reviewed and processed subpoenas, ensuring adherence to state regulations and legal standards.
Streamlined medical records processing workflow by implementing efficient scanning and indexing protocols while ensuring strict HIPAA compliance and data accuracy.
Managed comprehensive release of information operations, including record preparation, authorization verification, and subpoena request processing.
Education
Bachelor of Applied Science - Business Administration
Colorado Technical University | 07-2024
Associate in Applied Science Degree
Colorado Technical University | 06-2023
Associates of Science - Health Information Technology
Arapahoe Community College | 12-2021
Skills
Customer relations
Expert problem solving
Analytical thinking
Documentation management
Quality assurance
Management collaboration
LINKS
LinkedIn
Timeline
Remote Release OfInformation Specialist
Verisma
03.2026 - CurrentRead More
Health Information Management Supervisor
Encompass Health
01.2025 - 02.2026Read More
Remote Release of Information Specialist
Verisma
11.2023 - 12.2024Read More
Patient Service Representative
SCL Health Lowry
07.2021 - 04.2022Read More
Lead HIM Specialist IV
SCL Health Lutheran
10.2017 - 06.2021Read More
Medical Records Specialist
Community Reach Center
05.2016 - 09.2017Read More
HIM Specialist II
SCL Health Good Samaritan
09.2014 - 04.2016Read More
Release of Information Specialist
IRON MOUNTAIN
08.2007 - 08.2014Read More
Arapahoe Community College
Associates of Science from Health Information Technology
Read More
Colorado Technical University
Associate in Applied Science Degree
Read More
Colorado Technical University
Bachelor of Applied Science from Business Administration