Debra Hermsen

• Processed customer transactions efficiently using point-of-sale systems.
• Provided exceptional customer service, resolving inquiries and concerns promptly.
• Maintained accurate cash drawer balances throughout shifts.
• Assisted with inventory management, restocking shelves as needed for front end items.
• Greeted customers entering store and responded promptly to customer needs.
• Worked flexible schedule and extra shifts to meet business needs.
• Assisted customers with returns and refunds.
• Stocked, tagged and displayed merchandise as required.
• Maintained a well-organized and clean workstation, ensuring a positive shopping experience for customers.

• Conducted regular quality checks to ensure compliance with safety and operational standards.
• Loaded, unloaded, and moved material to and from storage and production areas.
• Helped maintain a well-organized warehouse by participating in regular housekeeping activities, such as sweeping, dusting, and keeping aisles clear of obstructions.
• Prepared orders for shipment through careful packaging, labeling, and documentation, resulting in minimal returns due to errors or damages.
• Prepared orders for shipment by picking, packing, and labeling merchandise.
• Labeled and accurately moved customer orders to meet shipment timetables and minimize errors.
• Cleaned and maintained warehouse in compliance with OSHA safety standards.
• Operated industrial sewing machines to produce high-quality garments efficiently.
• Met strict deadlines for garment production by efficiently managing workload

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• Managed high-volume call environment while maintaining service quality and customer satisfaction.
• Traveled and rained new employees on customer service at various locations in the U.S.
• Oversaw daily shipping operations, ensuring timely and accurate delivery of products.
• Trained and mentored new team members on shipping protocols and addressed improvements in shipping to meet teams requirements.
• Organized stockroom inventory to optimize space and accessibility for team efficiency.
• Processed incoming shipments, ensuring accurate logging and distribution of materials.
• Conducted regular audits to assess inventory levels and identify discrepancies.
• Interpreted and followed verbal instructions and pull sheets.
• Conducted regular inventory audits to ensure accurate stock records and minimize discrepancies.

• Oversaw daily shipping and receiving operations, ensuring timely processing of incoming and outgoing shipments.
• Conducted regular audits of inventory to ensure compliance with company standards and minimize losses.
• Collaborated effectively with cross-functional teams to resolve discrepancies in orders or address any issues promptly.
• Coordinated emergency shipments to fulfill urgent customer orders, maintaining high levels of customer satisfaction.
• Managed front desk operations, ensuring smooth check-in and check-out processes for guests.
• Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
• Supported administrative tasks such as filing, data entry, and document preparation for more efficient office workflow.