Debra Hilligas
Sioux Falls,SD
Summary
Sales professional with proven track record in retail environments, focusing on customer interaction and sales growth. Known for reliability and adaptability in meeting dynamic customer needs and market conditions. Possesses strong communication and collaboration skills, contributing to team success and consistent achievement of sales goals.
Goal-oriented individual versed in greeting high-volume of customers and recommending merchandise based on individual requirements. Skilled at creating displays to promote higher sales, completing cash register transactions and maintaining accurate records of all transactions.
Overview
39
39
years of professional experience
Work History
Sales Associate
Home Depot
08.2022 - 12.2024
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Engaged with customers to build rapport and loyalty.
- Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.
- Assisted in training new staff members on company policies, product information, and sales techniques for a seamless onboarding experience.
- Minimized wait times for customers during peak hours, maintaining a high level of customer satisfaction.
Housekeeper, Kitchen Attendant
Quality Inn
09.2021 - 03.2022
- Disinfected and mopped bathrooms to keep facilities sanitary and clean.
- Cleaned and stocked guest rooms by replacing used towels and linens vacuuming floors, making beds, and restocking bathroom items.
- Improved kitchen efficiency by maintaining cleanliness and organization in all work areas.
- Followed proper handling and sanitation procedures to comply with food safety standards and protocols.
- Followed recipes and chef instructions to prepare
- prepared breakfast for guest
- use of laundry to provide clean sheets and towels
Sales Associate
Staples
09.2019 - 09.2021
- Provided positive first impressions to welcome existing, new, and potential customers.
- Assessed customer needs and utilized suggestive selling techniques to drive sales.
- Contributed to visual merchandising efforts by creating eye-catching displays that showcased products effectively and enticed shoppers to make purchases.
- Utilized POS systems efficiently, minimizing errors and expediting customer transactions.
- Greeted customers upon entry, creating positive first impression and fostering loyalty.
Line Worker
Smithfield Hog Production
10.2009 - 08.2019
- Demonstrated flexibility in adjusting work hours or tasks according to fluctuating production needs or emergencies.
- Inspected final products to assess compliance with quality standards and established tolerances.
- Trained onboarding new employees, providing thorough guidance on proper procedures and equipment usage.
- hog kill line, shaved, cut
- Maintained organized work area by cleaning and removing hazards.
Manager
CIC Corp. (711 Stores)
05.1986 - 06.2008
- Accomplished multiple tasks within established timeframes.
- Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
- Controlled costs to keep business operating within budget and increase profits.
- Managed budgets effectively, ensuring optimal financial performance while investing in necessary resources for business growth.
- Oversaw inventory management, optimizing stock levels, and reducing waste.
- Negotiated favorable terms with suppliers, cutting operational costs while maintaining quality of service.
- Streamlined project delivery processes, significantly reducing time to market for new product launches.
- Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
- Established team priorities, maintained schedules and monitored performance.
- Evaluated employee performance and conveyed constructive feedback to improve skills.
- Recruited, interviewed and hired employees and implemented mentoring program to promote positive feedback and engagement.
Education
Lampasas High School
Lampasas, TXSkills
- Customer service
- Problem-solving skills
- Multi-tasking strength
- Excellent people skills
- Cash handling
- Cash register operation
- Cash handling accuracy
- Complex Problem-solving
- Retail store operations
- Product promotions
- Self-checkout assistance
- Dining area maintenance
- Friendly and outgoing
Timeline
Sales Associate
Home Depot
08.2022 - 12.2024
Housekeeper, Kitchen Attendant
Quality Inn
09.2021 - 03.2022
Sales Associate
Staples
09.2019 - 09.2021
Line Worker
Smithfield Hog Production
10.2009 - 08.2019
Manager
CIC Corp. (711 Stores)
05.1986 - 06.2008
Lampasas High School
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