Debra Noble
Cleveland ,MS
Overview
7
7
years of professional experience
Work History
Front Desk Receptionist
Motel 6 Hotel
Cleveland, MS
08.2024 - 12.2025
- Greeted and assisted guests during check-in and check-out processes.
- Managed phone inquiries, providing accurate information about hotel services and amenities.
- Handled reservations using property management systems efficiently.
- Maintained cleanliness and organization of the front desk area, and entrance driveway to enhance guest experience.
- Coordinated with housekeeping to ensure timely room availability for arriving guests.
- Processed payments, balancing cash drawer at end of shifts accurately.
- Addressed guest complaints promptly, ensuring high levels of satisfaction and loyalty.
- Delivered outstanding first impressions by warmly greeting visitors upon arrival at the front desk.
- Collected room deposits, fees, and payments.
- Enhanced customer satisfaction by providing efficient and professional front desks area.
- Handled sensitive customer information with confidentiality, adhering to company privacy guidelines.
- Developed strong working relationships with team members, fostering a positive
- Resolved customer issues quickly and notified supervisor immediately when problems escalated.
- Completed all tasks in compliance with company policies and procedures.
- Increased guest retention by maintaining a welcoming and organized reception area.
- Maintained confidentiality of sensitive data to protect customer and business information.
- Resolved billing discrepancies promptly with thorough attention to detail, fostering trust between clients.
- Delivered strong working relationships with team members, fostering a positive work environment.
CDL Over the Road Professional Driver
Ozark Transportation
Memphis, TN
06.2023 - 04.2024
- Operated commercial vehicles safely, adhering to all traffic regulations and company policies.
- Conducted routine vehicle inspections, ensuring optimal performance and compliance with safety standards.
- Planned efficient routes based on delivery schedules and traffic conditions to minimize delays.
- Maintained accurate logs of driving hours, mileage, and fuel consumption as per regulatory requirements.
- Communicated effectively with dispatch regarding route changes and delivery updates for improved coordination.
- Resolved customer inquiries related to deliveries promptly, enhancing overall customer satisfaction rates.
- Kept completely clean driving record with no reportable incidents.
- Contributed to company''s safety record with consistent adherence to traffic laws and regulations.
- Reduced vehicle downtime by performing regular maintenance checks, identifying issues early on, and resolving them proactively.
- Cleaned and maintained vehicle and assessed vehicle for damage after each shift.
- Enhanced overall road safety by participating in ongoing defensive driver education courses.
- Supported operational efficiency by submitting accurate trip logs, expense reports, and other necessary documentation in a timely manner.
- Completed routes efficiently and according to compliance rules.
- Established positive relationships with clients, fostering repeat business opportunities for the company.
- Maximized fuel economy through careful monitoring of speed limits and employing conservative acceleration techniques.
- Streamlined navigation through the use of GPS technology and real-time traffic updates.
- Implemented thorough pre-trip inspections to identify potential mechanical issues before beginning daily routes.
- Maintained professional and friendly demeanor during deliveries to uphold company reputation.
- Utilized GPS and other navigation tools to plan routes and stay on schedule.
- Delivered goods and products to customer on time and in excellent condition.
- Completed routine pre- and post-trip inspections to evaluate vehicles and assess maintenance needs.
- Obtained signatures from customers upon delivery of goods.
- Followed proper safety procedures and protocols while loading, unloading and operating vehicles.
- Drove safely in various weather and road conditions to avoid accidents.
CDL A National Tour Operator
MRA Mobile Experiential
Madison Heights, MI
09.2020 - 01.2021
- The Drive: Safely navigated and transport custom experiential vehicles/trailers nationwide.
- The Bield: Lead the setup and strike of complex event footprints, including expandable trailers, interactive displays, and branded environments.
- The Brand: Act as a professional representative for MRA and our clients, ensuring the tour is always "show-ready" and the energy is high.
- The Tech: Learn the ins and outs of our specialized equipmentfrom hydraulic system AV setupsand trouble shoot on the fly.
- The Logistics: Maintain DOT compliance with with an eagle eye and keep our "fleet of dreams in top -tier condition.(Dept. of Transportation)
CDL A OTR Driver
MS FREIGHT
Grenada, MS
08.2018 - 12.2019
- Operated Class A commercial vehicles across diverse routes, ensuring timely deliveries to clients.
- Conducted pre-trip and post-trip inspections, maintaining safety and compliance with regulations.
- Communicated effectively with dispatch to coordinate schedules and address logistical challenges.
- Demonstrated proficiency in electronic logging devices (ELDs) for tracking hours of service compliance.
- Maintained accurate records of mileage, fuel usage, and maintenance for reporting purposes.
- Established strong working relationships with fellow drivers, dispatchers, maintenance personnel, and other key stakeholders in the transportation process for seamless operations.
- Ensured timely deliveries by effectively communicating with dispatchers, shippers, and receivers throughout each transport.
- Coordinated closely with dispatchers to address any issues that arose during trips such as schedule changes, breakdowns, or emergency situations.
- Adhered to all federal regulations and company policies, resulting in a clean driving record with no violations or accidents.
- Performed minor repairs on trucks when necessary to minimize downtime during long hauls.
- Maintained accurate records of deliveries, hours of service, and fuel expenses for efficient reporting to management.
- Demonstrated safe driving by following regulations and safety procedures, resulting in zero accidents.
- Utilized GPS and other navigation tools to plan routes and stay on schedule.
- Manifested attention to detail in verifying order accuracy before departure, avoiding costly errors and delays due to incorrect shipments.
- Collaborated with team members to efficiently transfer loads between trailers at designated facilities across the country.
- Safeguarded transported goods by maintaining a high level of security and vigilance during overnight stops or extended layovers.
- Enhanced fuel efficiency by maintaining proper tire pressure and practicing conservative driving techniques to reduce idle time.
- Inspected trucks for malfunctions and reported vehicles to management for corrective action.
Skills
Customer service
Attention to detail
Time management
Listening skills
Sensitive information handling
Issue handling
Confidentiality handling
Guest relations
Call routing
Mail sorting
Word processing
Inventory control
Office supplies inventory management
Courteous and professional
Customer complaint resolution
Computer proficiency
Call answering and routing
Customer and client relations
Payment processing
Microsoft office
Relationship building
Visitor and customer relations
Greeting and seating clients
Sorting mail
Correspondence typing
Mail coordination
Log book monitoring
Office supplies ordering
Email and telephone decorum
Timeline
Front Desk Receptionist
Motel 6 Hotel
08.2024 - 12.2025
CDL Over the Road Professional Driver
Ozark Transportation
06.2023 - 04.2024
CDL A National Tour Operator
MRA Mobile Experiential
09.2020 - 01.2021
CDL A OTR Driver
MS FREIGHT
08.2018 - 12.2019