DEBRA OLIVERSEN
Waunakee,WI
Summary
OBJECTIVE Organized and detail-oriented professional who enjoys providing personalized and timely support to the executive team. Known to facilitate a collaborative environment for employees and guests through maintaining effective internal and external communication, planning events, and coordinating special projects. Hones excellent written and oral communication skills with the ability to solve complex problems quickly within fast-paced corporate environments.
Overview
34
34
years of professional experience
Work History
SENIOR ADMINISTRATIVE ASSISTANT
Catalent Pharma Solutions
03.2021 - 05.2023
- Coordinate Executive calendars.
- Managed Executive e-mail.
- Coordinate complex travel arrangements for executives, incoming guests, and outgoing company personnel.
- Created and updated records and files to maintain document compliance.
- Offered technical support and troubleshooting issues to enhance office productivity.
- Supported program operations by preparing and updating documents, reports, and spreadsheets.
- Acquired proper equipment, refreshments, and supplies for meetings.
- Manage external inquiries and intra-company liaison with tact and professionalism by phone and in writing—other duties as assigned.
ADMINISTRATIVE ASSISTANT CATALENT
Catalent Pharma Solutions
01.2019 - 03.2021
- Provide relevant data, information, and backup support material to assist General Manager with day-to-day operations.
- Responsible for Purchasing Card activities within prescribed guidelines.
- Composes routine and non-routine correspondence, reports, meeting materials.
- Kept office supplies stocked and available.
- Sending visitor packages to clients before their visit.
- Reaching out to client visitors to assist with travel arrangements, hotel reservations, ground transportation, and needs.
- Responsible for Pre-visit room set-up and post-visit clean-up, and providing meals.
RECEPTIONIST/ADMINISTRATIVE ASSISTANT
PPD
08.2016 - 12.2018
- Managed reception area.
- Scheduled meetings, reserved rooms, and arranged for catering.
- Managed Vendor Training.
- Organized files, developed spreadsheets, faxed reports, and scanned documents.
- Received and screened high volume of internal and external communications, including email and mail.
RECEPTIONIST/ADMINISTRATIVE ASSISTANT
CAPTEL
01.2015 - 06.2016
- Managed reception area for multiple organizations.
- Created and maintained databases to track and record customer data
- Answered multi-line phone system.
- Executed record filing system to improve document organization and management.
CAPTIONING ASSISTANT
CAPTEL
08.2007 - 01.2015
- Provided real-time captions for hearing-impaired using speech recognition technology.
Corporate Administrator
DUNHAM EXPRESS
08.2000 - 06.2006
- Filed and retrieved corporate documents, records, and reports.
- Interpreted administrative and operating policies and procedures for employees.
- Performed general office duties
- Processed payroll information.
- Provided clerical support to all departments.
Flight Attendant
AMERICAN AIRLINES
08.1989 - 06.2000
- Kept FAA emergency training current.
- Assisted with onboard medical emergencies.
- Directed and assisted passengers in emergency procedures, such as evacuating airplane.
- Attended to all in-flight duties.
Education
High School Diploma -
WAUKESHA SOUTH HIGH SCHOOL
Waukesha, WI06.1985
Skills
- Executive Calendar Management
- Executive E-mail Management
- Notary Republic for state of Wisconsin
- Concur Expense Reporting
- Travel Coordination
- Kronos Payroll
- SharePoint
- Conference Equipment/Platforms
- Proficient in MS Office Suites
- Zoom for Business
Timeline
SENIOR ADMINISTRATIVE ASSISTANT
Catalent Pharma Solutions
03.2021 - 05.2023
ADMINISTRATIVE ASSISTANT CATALENT
Catalent Pharma Solutions
01.2019 - 03.2021
RECEPTIONIST/ADMINISTRATIVE ASSISTANT
PPD
08.2016 - 12.2018
RECEPTIONIST/ADMINISTRATIVE ASSISTANT
CAPTEL
01.2015 - 06.2016
CAPTIONING ASSISTANT
CAPTEL
08.2007 - 01.2015
Corporate Administrator
DUNHAM EXPRESS
08.2000 - 06.2006
Flight Attendant
AMERICAN AIRLINES
08.1989 - 06.2000
High School Diploma -
WAUKESHA SOUTH HIGH SCHOOL