Debra Roth
Moline,IL
Summary
Dynamic professional with a proven track record at Trinity Hospital, excelling in customer service and conflict resolution. Recognized for enhancing customer satisfaction through innovative problem-solving and effective team collaboration. Skilled in data entry and appointment scheduling, consistently delivering exceptional support and fostering a positive work environment.
Overview
15
15
years of professional experience
Work History
Emergency Front Desk
Trinity Hospital
Bettendorf, Iowa
01.2006 - 05.2021
- Worked effectively in team environments to make the workplace more productive.
- Exceeded customer satisfaction by finding creative solutions to problems.
- Assisted with customer requests and answered questions to improve satisfaction.
- Provided support and guidance to colleagues to maintain a collaborative work environment.
- Completed day-to-day duties accurately and efficiently.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
Education
Bachelor of Arts - Teaching
Southern Illinois University, Edwardsville
Edwardsville, IL06-1979
Skills
- Customer service
- Conflict resolution
- Data entry
- Scheduling appointments
- Customer relationship management
- Team collaboration
Timeline
Emergency Front Desk
Trinity Hospital
01.2006 - 05.2021
Bachelor of Arts - Teaching
Southern Illinois University, Edwardsville
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