Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
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Debra Stephan

Summary

With two plus years of management experience, my background includes devoting skills and time to understanding processes, improving procedures and driving customer satisfaction. Well-versed in the operational practices, market trends and regulatory guidelines of the customer service industry. Enthusiastic about applying abilities, energy and knowledge of the field toward a new professional challenge with the opportunity for career advancement

Overview

9
9
years of professional experience

Work History

Assistant Store Manager

Murphy USA
06.2024 - Current
  • Ran the store when the store manager was absent
  • Complete weekly audits of sellable products
  • Conducted interviews and trained new employees
  • Followed sales planner to put up and take down signage on a monthly basis
  • Upsell focus Items to help store commissions
  • Maintained fuel pumps by changing handles, hoses, filters, and more
  • Maintained proper work etiquette while following rules and laws which applied to my position
  • Kept inventory organized and visible for restocking and selling purposes
  • Watched sales percentages, for fuel and merchandise and kept them within the goals on a weekly basis
  • Counted money, made deposits, and figured a change order on a daily basis
  • Contact: Joy Johnson - 6308014590

Kitchen Manager/ Assistant Store Manager

Casey's General Store
01.2020 - 06.2023
  • Kitchen manager for over a year
  • Completed the weekly grocery order for supplies
  • Conducted training of new items and new employees
  • Kept track of the sales and state percentages on a weekly basis, while following and adjusting production planners.
  • Assistant Store Manager for 6 months
  • Assisted running the front end of the store.
  • Scheduling/budgeting
  • Receiving and posting invoices
  • Ordering weekly change order, preparing deposits, and books
  • Keeping track of inventory and pricing while managing resets and planogram updates
  • Contact : Tiffany Evans - 8154983835

Assistant Bar Manager

Route 34 Pub & Grub
07.2017 - 08.2019
  • Executed cash transactions quickly and accurately
  • Proactively assessed customer needs and provided beverage refills, condiments and other services
  • Removed trash, spills and trays to keep areas clean and professionally organized

Line Assembler

Plano Synergy
06.2016 - 08.2017
  • Kept detailed production reports of daily progress to identify areas for improvement and maximize productivity
  • Quality checked components to determine conformance to specifications, disposing of any unacceptable parts
  • Monitored safety and functionality of equipment and adjusted to optimize productivity while reading and producing work orders
  • Accept incoming deliveries and organize into inventory correctly

Education

Accounting And Business License -

Accounting Coach

Skills

  • Order management
  • Calendar management
  • Invoice management
  • Workforce training
  • Deposit processing expertise
  • Managing reset procedures
  • Planogram implementation
  • Cost analysis and pricing
  • Proven sales ability

Accomplishments

  • Serv-safe Alergens Certified
  • Serv-Safe Alcohol Certified
  • Basset License
  • Food Handler's License
  • Class C Operator training
  • Certified Caregiver through the DORS program

Timeline

Assistant Store Manager

Murphy USA
06.2024 - Current

Kitchen Manager/ Assistant Store Manager

Casey's General Store
01.2020 - 06.2023

Assistant Bar Manager

Route 34 Pub & Grub
07.2017 - 08.2019

Line Assembler

Plano Synergy
06.2016 - 08.2017

Accounting And Business License -

Accounting Coach

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Debra Stephan