Debra Waldoch
Exit King Realty
Sarasota,FL
21
years of professional experience
Detail-oriented Closing Coordinator knowledgeable about closing documents, title searches and disbursements. Capable of completing multiple closings at a time under tight timelines. Excellent relationship-building and project management skills gained during 30 years of related experience.
Effective at coordinating closings between agents, lenders, attorneys, buyers, sellers, builders. Background includes administrative and customer service-oriented positions. Seeking a challenging new role with room for advancement.
Excellent interpersonal communication, relationship management, customer service and presentation skills.
Work History
Executive Assistant
7 Months- Developed and updated spreadsheets and databases to track, analyze and report on performance and sales data
- Responded to emails and other correspondence to facilitate communication and enhance business processes
- Scheduled appointments for real estate agents for buyer and seller appts
- Located and attached appropriate files to incoming correspondence requiring replies
- Screened calls and emails and initiated actions to respond or direct messages
Inside Sales Agent
1 Year 1 Month- Identified and qualified customer needs, developed sales strategies and negotiated and closes profitable projects with a 85% success rate
- Asked appropriate open-ended questions to discover prospects' needs and requirements
- Contacted customers as soon as issues arose to immediately find resolution before the problems escalated
Closing Coordinator
6 Months- Contacted appropriate agencies to complete searches, order records and obtain documents
- Gathered, organized and tracked field paperwork
- Audited documents, noted issues and pursued resolutions
- Prepared closing disclosures, post-closing records and disbursements
- Estimated closing dates and scheduled meetings
Closing Coordinator
5 Months- Gathered, organized and tracked field paperwork
- Prepared closing disclosures, post-closing records and disbursements
- Audited documents, noted issues and pursued resolutions
- Estimated closing dates and scheduled meetings
- Contacted appropriate agencies to complete searches, order records and obtain documents
Inside Sales Representative
1 Year 5 Months- Completed 300 daily cold calls, with an average customer conversion rate of 65% conversion rate
- Recorded prospect contact information in Vulcan 7 and CINC
- Utilized digital and telephone approaches to generate sales leads
President/Owner
15 Years 9 MonthsEducation
High School Diploma
Skills
Document coordination
Administrative support
Expert closer
Customer service-oriented
Lender relations
Strong organizational skills
Client-oriented
Detail-oriented
Excellent teamwork
Flexible schedule
Works well independently
Clerical support
Document scanning
Appointment scheduling
Telephone etiquette
Customer-oriented
Timeline
Executive Assistant
Exit King Realty
03.2019 - 10.2019Read More
Closing Coordinator
Sunbelt Title Agency
06.2018 - 12.2018Read More
Inside Sales Agent
Masters Realty
01.2018 - 02.2019Read More
Closing Coordinator
First American Title
01.2018 - 06.2018Read More
Inside Sales Representative
ReMax
02.2016 - 07.2017Read More
President/Owner
Midwest Area Title
01.1999 - 10.2014Read More
Irondale Senior High School
High School Diploma
Read More