Debra Washington-Sanchez
Klamath Falls,Oregon
Summary
Committed and hardworking Cashier with experience processing transactions and assisting customers. Dedicated to resolving issues, answering customer questions and ringing up customers. Creative problem-solver versed in customer service. Friendly and reliable cashier offering unmatched customer service and workplace focus. Quick and accurate in cash and card transactions with excellent multi-tasking aptitude. Efficiently maintains transaction records, handles monies and updates accounts. Active listener with talent for guiding customers to appropriate products.
Overview
23
23
years of professional experience
Work History
Cashier
Home Depot
Klamath Falls, OR
03.2018 - Current
- Operated cash register for cash, check and credit card transactions with excellent accuracy levels.
- Worked flexible schedule and extra shifts to meet business needs.
- Helped customers complete purchases, locate items and join reward programs.
- Restocked and organized merchandise in front lanes.
- Welcomed customers and helped determine their needs
- Replenished sales floor merchandise and organized shelves, racks and bins for optimal appearance
Personal Caregiver
Home Care
Klamath Falls, OR
01.2013 - 05.2017
- Cleaned house, ran errands, managed laundry and completed weekly grocery shopping.
- Maintained clean, safe and well-organized patient environment.
- Maintained clean personal areas and prepared healthy meals to support client nutritional needs.
- Assisted client with daily living needs to maintain self-esteem and general wellness.
- Administered medication as directed by physician
- Entertained, conversed and read aloud to keep patients mentally alert
- Transported patients via wheelchair to and from rehabilitation and daily activities
Cashier/Manager of Operations
Bimbo Bakeries
South San Fransisco, California
04.2008 - 02.2011
- Quickly and accurately counted drawers at start and end of each shift.
- Built positive relationships with customers to increase repeat business.
- Oversaw employee performance, corrected problems and increased efficiency to maintain productivity targets.
- Coached employees and trained on methods for handling various aspects of sales, complicated issues and difficult customers.
- Fostered positive work environment by consistently treating all employees and customers with respect and consideration.
Medical Biller and Coder
MediQuest Staffing
Walnut Creek, CA
04.2011 - 04.2012
- Reviewed outpatient records and interpreted documentation to identify diagnoses and procedures.
- Guarded against fraud and abuse by verifying coded data accurately reflected services provided.
- Interacted with physicians and other healthcare staff to ask questions regarding patient services.
- Reviewed, analyzed and managed coding of diagnostic and treatment procedures contained in outpatient medical records.
Real Estate Agent
John M. Grubb
Walnut Creek, CA
01.1983 - 02.1993
- Managed contracts, negotiations and all aspects of sales to finalize purchases and exceed customer expectations.
- Communicated with clients to understand property needs and preferences.
- Maintained connections with clients to encourage repeat business and referrals.
- Negotiated, facilitated and managed real estate transactions.
Education
Real Estate
Anthony School Of Real Estate
Walnut Creek, CA01.1981
Liberal Arts Degree - Liberal Arts And General Studies
West Valley College
Saratoga, CA09.1979
High School Diploma -
Lynbrook High School
San Jose, CA06.1972
Skills
- Special Assignments
- Product Stocking and Rotation
- Food Production Processes
- Cash Register Operation
- Teamwork and Collaboration
- Answering Customer Questions
- Energy and Physical Stamina
- Responding to Difficult Customers
- Order and Refund Processing
- Meeting Sales Goals
- Customer Service
Timeline
Cashier
Home Depot
03.2018 - Current
Personal Caregiver
Home Care
01.2013 - 05.2017
Medical Biller and Coder
MediQuest Staffing
04.2011 - 04.2012
Cashier/Manager of Operations
Bimbo Bakeries
04.2008 - 02.2011
Real Estate Agent
John M. Grubb
01.1983 - 02.1993
Real Estate
Anthony School Of Real Estate
Liberal Arts Degree - Liberal Arts And General Studies
West Valley College
High School Diploma -
Lynbrook High School
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