Dececo "Meko" Sampay Johnson
Prisma Health Baptist
Columbia,SC
31
years of professional experience
Enthusiastic and eager to contribute to team success through hard work. Attention to detail and excellent organization skills. Motivated to learn, grow, nd excel in any position. Willingness to take on added responsibilities to meet team goals with a positive attitude.
Work History
Patient Service Representative
1 Year 3 Months- Answered patient calls professionally, routed messages, and provided clear guidance on visit preparation and paperwork.
- Scheduled appointments, coordinated follow-up visits, and resolved calendar conflicts to support smooth clinic flow.
- Collected copays, updated account information, and processed front-desk transactions with accuracy and confidentiality.
- Registered patients accurately using electronic health records and verified demographic, insurance, and referral information.
- Assisted patients with check-in and check-out procedures, reducing wait times and improving service experience.
- Verified insurance coverage, obtained required authorizations, and communicated eligibility details to patients.
- Verified insurance eligibility and coverage for patients.
- Balanced multiple front-office tasks while supporting smooth patient flow.
- Provided exceptional customer service to patients, answering questions and addressing concerns.
Front Desk Medical Receptionist
4 Months- Scheduled appointments, managed cancellations, and coordinated provider calendars.
- Scheduled appointments, and managed cancellations.
- Maintained confidentiality while handling sensitive medical information and front office documentation.
- Checked patient insurance, demographic, and health history to keep information current.
- Helped patients complete necessary medical forms and documentation.
- Coordinated patient scheduling, check-in, check-out and payments for billing.
- Ensured HIPAA compliance by maintaining strict confidentiality with all patient records and information.
- Handled financial transactions related to copayments or self-pay fees while adhering to company policies regarding payment collection.
- Updated electronic medical records with accurate patient information and insurance details.
- Enhanced patient satisfaction by consistently providing friendly and efficient service at the front desk.
Business Office Associate
1 Year 5 Months- Verified insurance information and resolved coverage discrepancies for patient accounts.
- Assisted patients with billing inquiries, payment arrangements, and account questions.
- Processed patient account payments and updated billing records with accuracy.
- Entered confidential financial and demographic data into electronic systems accurately.
- Greeted incoming patients and visitors professionally and provided friendly, knowledgeable assistance.
- Served as liaison between patient and medical staff
- Checking in patients, verified and updated necessary insurance information in the patients account system,
- Check-in/Check-out patients, Scheduling, medical records (Documentation, electronic chart maintenance, forms faxing and copying).
- Office operation-enter/verify/correct patient demographics and insurance information. Obtain necessary signatures and consent as appropriate.
Management Review Administrator
2 Years 4 Months- Managed confidential juvenile case files, maintaining compliance with agency policies and documentation standards.
- Prepared reports, spreadsheets, and status updates to support leadership decisions and workflow tracking.
- Reviewed forms and data entries for accuracy, correcting discrepancies and reducing processing delays.
- Coordinated daily administrative operations, ensuring accurate records, correspondence, and scheduling support.
- Supervise Management Review Specialist within the Division of Investigative Services to include Employee Performance Management System (EPMS) and related supervisor duties.
- Review, edit and approve cases for accuracy, thoroughness, and punctuation to ensure fair and professional investigation was conducted.
- Review videos on Use of Force, physical abuse and other as related to investigations
- Conduct monthly case management review.
- Manage Event Reporting System for assignments.
- Schedule interviews for investigations.
Chief Criminal Investigator
4 Years 7 Months- Interviewed juveniles, witnesses, and staff to develop facts and identify investigative leads.
- Coordinated with law enforcement, prosecutors, and facility personnel to support case resolution.
- Prepared detailed investigative reports, affidavits, and case summaries for administrative and court review.
- Conducted criminal investigations involving juvenile offenses, collecting evidence and documenting case findings accurately.
- Provided direct supervision to Criminal Investigations, K-9, Gang Coordinators, Camera Surveillance and Telecommunications Operators.
- Recommended corrective actions based on investigative findings to improve facility safety and accountability.
- Maintained detailed records of investigations, ensuring accuracy and compliance with departmental policies and procedures.
- Gathered facts from interviews of suspects, witnesses, and complainants.
- Conducted Administrative duties as needed.
Criminal Investigator
8 Years- Conducted criminal and administrative investigations involving juvenile incidents, policy violations, and staff misconduct.
- Interviewed juveniles, staff, and witnesses to gather statements and clarify case details.
- Collected, preserved, and documented evidence in compliance with chain-of-custody requirements.
- Prepared detailed investigative reports for referrals, case files, and leadership review.
- Delivered calm, professional testimony to support case evidence, establish timelines, and offer law enforcement expertise.
- Followed constitutional standards to properly obtain and execute warrants for arrests and searches.
- As required by the Inspector General and/or Chief Investigator, will work with various levels of court administrators (Magistrate, Family, and General Sessions Court) as well as solicitors' offices on a statewide basis related to DJJ investigations and prosecution of defendants.
- Assures and maintains a high level of credibility, confidentiality, integrity, and professionalism at all times.
Police Officer
5 Years- Responded to incidents, applied de-escalation techniques, and restored calm situations.
- Patrolled juvenile justice facilities to maintain safety, security, and order.
- Monitored entrances, exits, and restricted areas to control unauthorized access.
- Completed incident reports, logs, and documentation for security and administrative review.
- Transported juveniles securely between facilities, courts, and designated locations.
- Enforced policies, laws, and corrective procedures while supporting staff and resident safety.
- Conducted searches for contraband and unsafe items following established protocols.
- Detained disruptive individuals and coordinated custody procedures with facility staff.
Juvenile Correctional Officer
7 Years 7 Months- Supervised juvenile residents to maintain safety, order, and compliance with facility rules.
- Monitored housing units, activity areas, and movement to prevent incidents and unauthorized activity.
- Applied de-escalation techniques to manage conflicts and stabilize disruptive behavior.
- Conducted searches, counts, and contraband checks to protect facility security.
- Enforced daily schedules, routines, and expectations to support structured supervision.
- Supervised youths' daily activities for school, meals, and recreation time.
- Served as a positive role model by demonstrating strong work ethic, integrity, and respect towards others within the correctional setting.
- Documented daily activities and progress reports, ensuring accurate record-keeping for each resident's file.
- Developed rapport with offenders, fostering positive relationships to support rehabilitation efforts.
Education
High School Diploma
Skills
Insurance verification
Insurance authorizations
Referral coordination
Payment processing
Patient registration
Scheduling
Front Office Operations
Data Entry
Customer service
HIPAA compliance
Multitasking and organization
Verbal and written communication
Timeline
Patient Service Representative
Prisma Health Baptist
07.2025 - CurrentRead More
Front Desk Medical Receptionist
Columbia Skin Clinic
03.2025 - 07.2025Read More
Business Office Associate
Lexington Medical Center
02.2023 - 07.2024Read More
Management Review Administrator
SC Department Of Juvenile Justice
09.2020 - 01.2023Read More
Chief Criminal Investigator
SC Department Of Juvenile Justice
02.2016 - 09.2020Read More
Criminal Investigator
SC Department Of Juvenile Justice
06.2008 - 06.2016Read More
Police Officer
SC Department Of Juvenile Justice
07.2003 - 07.2008Read More
Juvenile Correctional Officer
SC Department Of Juvenile Justice
12.1995 - 07.2003Read More
Junipero Serra High School
High School Diploma
Read More