Declan Reddy
Baldwin,USA
Overview
6
6
years of professional experience
Work History
Supervisor
The Sands Atlantic Beach
05.2024 - 09.2024
- Oversaw and attended to 1000+ club members to ensure customer satisfaction
- Trained 60+ staff members to do all work procedures sufficiently and provide high quality services to club members
- Created a weekly rotating schedule for all trained staff members and accounted for all hours to create a weekly payroll log
Cabana Service Provider
The Sands Atlantic Beach
05.2020 - 09.2023
- Managed club members' accounts weekly using Microsoft Excel to ensure accuracy and increase customer awareness of transactions
- Assessed and fulfilled members' needs, leading to annual promotions and being recognized as Cabana Service Provider of the Year
- Built and maintained relationships with club members
Athletics Department Intern
Queens College
01.2022 - 05.2022
- Controlled scoreboard operations for Men’s and Women’s Basketball, Baseball, and Softball events
- Assisted in live streaming all sports events using multiple camera angles and ProPresenter Scoreboard software
Cashier
Stop & Shop
04.2018 - 05.2020
- Operated cash registers and self-checkout stations, maintaining accurate tills and efficient service
Education
Bachelor of Science - Sports Management - Business
St. John’s University
Queens, NY05.2022
Skills
- Microsoft Office
- Customer Service
- Teamwork
- Training and mentoring
- Staff Management
Timeline
Supervisor
The Sands Atlantic Beach
05.2024 - 09.2024
Athletics Department Intern
Queens College
01.2022 - 05.2022
Cabana Service Provider
The Sands Atlantic Beach
05.2020 - 09.2023
Cashier
Stop & Shop
04.2018 - 05.2020
Bachelor of Science - Sports Management - Business
St. John’s University
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