Deeandra Rinard
Mt. Vernon Township,IL
Summary
Professional in retail management with solid background in operations and leadership. Known for optimizing store performance through effective team collaboration and strategic planning. Strong in inventory management, customer service, and staff training. Adaptable to changing environments, ensuring consistent achievement of business goals.
Overview
12
12
years of professional experience
1
1
Certification
Work History
Assistant Store Manager
Sonic Drive-In
Longview, TX
06.2024 - 03.2026
- Led daily operations to ensure efficient store performance and high customer satisfaction.
- Trained and mentored new staff on best practices in food service and customer engagement.
- Implemented inventory management strategies to optimize stock levels and reduce waste.
- Monitored compliance with health and safety regulations to maintain a safe working environment.
Assistant Manager
Extra Space Storage
Spokane, WA
01.2024 - 04.2024
- Analyzed customer inquiries to suggest appropriate storage solutions, driving sales of unit insurance and related moving supplies.
- Executed site cleaning and security measures, including unit cleaning, sweeping, mopping, and light maintenance using basic tools.
- Oversaw financial and administrative operations related to rental agreements. Managed payment processing and ensured accurate receipt balancing. Coordinated bank deposit preparations and addressed delinquent accounts to maintain cash flow.
- Executed comprehensive site inspections and lock assessments to ensure safety and security compliance.
Assistant Manager
Cubby Hole USA
Shreveport, LA
08.2021 - 11.2023
- Achieved timely collections through proactive communication with tenants. Increased unit occupancy by effectively managing leasing operations. Enhanced tenant satisfaction by delivering exceptional customer service and support.
- Supervised daily operations, ensuring optimal facility performance and customer satisfaction.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
- Developed strong working relationships with staff, fostering a positive work environment.
Cashier/Customer Service
Hope's Closet
Marshall, TX
07.2019 - 07.2021
- Computer transactions
- Answering telephone
- Processed transactions efficiently, ensuring accuracy in cash handling and customer service.
- Assisted customers with product inquiries, enhancing overall shopping experience and satisfaction.
Call Taker/Dispatcher
Quik Pik
Phoenix, AZ
08.2018 - 05.2019
- Managed incoming phone calls to ensure efficient communication and customer service.
- Identified and assisted lost customers navigating the interstate.
- Managed payment collection and documentation, ensuring accuracy and compliance.
- Engaged in discussions with insurance agents to facilitate policy understanding.
- Oversaw the scheduling and dispatching of drivers to meet operational demands and customer expectations.
Cashier
4Sons Chevron
Phoenix, AZ
06.2014 - 08.2018
- Managed incoming phone calls to ensure effective communication and customer support.
- Processed cash payments with accuracy and efficiency.
- Oversaw maintenance and sanitation of gas pumps.
- Adapted to various schedules by managing responsibilities during all shifts, including graveyard, to maintain operational efficiency.
- Organized and replenished shelves to ensure optimal product availability for customers.
Sandwich Maker
Blimpie Subs and Salads
Sun City West, AZ
06.2014 - 08.2015
- Facilitated cash transactions to ensure seamless customer service.
- Executed sandwich preparation by following standardized recipes and maintaining food safety protocols.
- Managed daily bread production to meet customer demand and maintain freshness.
- Monitored and recorded product inventory levels to ensure accurate stock management.
- Facilitated ordering of new products to support sales initiatives.
Education
High school diploma - General studies
Willow Canyon High School
Surprise, AZ05-2009
Skills
- Customer service
- Microsoft Powerpoint
- Cashiering
- Time management
- Supervising experience
- Computer Operation
- Customer Service
- Hands-on cleaning experience
- Microsoft Excel
- Leasing
- POS
- Cash Handling
- Store Management Experience
- Assistant Manager Experience
- Animal care
- Proficient in computer applications
- Inventory Control
- Word processing
- Management
- Food service management
Certification
- Driver's License
- April 2015 to May 2038
Additional Information
Authorized to work in the US for any employer
Timeline
Assistant Store Manager
Sonic Drive-In
06.2024 - 03.2026
Assistant Manager
Extra Space Storage
01.2024 - 04.2024
Assistant Manager
Cubby Hole USA
08.2021 - 11.2023
Cashier/Customer Service
Hope's Closet
07.2019 - 07.2021
Call Taker/Dispatcher
Quik Pik
08.2018 - 05.2019
Cashier
4Sons Chevron
06.2014 - 08.2018
Sandwich Maker
Blimpie Subs and Salads
06.2014 - 08.2015
High school diploma - General studies
Willow Canyon High School