Summary
Overview
Work History
Education
Skills
Timeline
Generic

DeeAnna Crafton

Sales/customer Service
Jonesboro,AR

Summary

Dynamic sales professional with a proven track record at Uhaul Moving And Storage, excelling in product sales and customer service. Consistently achieved sales targets through effective strategies and strong customer relationships. Skilled in assessing customer needs and resolving issues, enhancing satisfaction and driving repeat business.

Overview

25
25
years of professional experience

Work History

Sales Associate

Uhaul Moving And Storage
07.2022 - 07.2025
  • Built relationships with customers to encourage repeat business.
  • Solved customer challenges by offering relevant products and services.
  • Achieved monthly sales targets consistently by implementing effective sales strategies and maintaining a high level of product knowledge.
  • Assessed customer needs and utilized suggestive selling techniques to drive sales.

Transportation Dispatcher

Bobby Young Trucking
07.2016 - 11.2024
  • Monitored and tracked status of shipments in transit to confirm on-time delivery.
  • Handled incoming calls and emails from customers regarding issues with deliveries.
  • Scheduled and dispatched drivers to locations
  • Provided training and guidance to new dispatchers.
  • Checked that each scheduled route was appropriately covered by delivery drivers.
  • Coordinated driver dispatch to accomplish daily delivery requirements.

Assistant Store Manager

Jay Petroleum
10.2000 - 03.2016
  • Managed cash registers efficiently, ensuring accurate transactions, balancing drawers daily, and minimizing discrepancies.
  • Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
  • Responded to customer concerns, working with manager to significantly raise customer satisfaction ratings.
  • Analyzed customer feedback and implemented strategies to improve customer experience.
  • Resolved escalated customer issues effectively leading to improved customer satisfaction rates.
  • Supervised and evaluated staff to help improve skills, achieve daily objectives, and attain advancement.

Education

High School Diploma -

Osceola High School
Osceola, AR
05.1993

Skills

Product sales

Timeline

Sales Associate

Uhaul Moving And Storage
07.2022 - 07.2025

Transportation Dispatcher

Bobby Young Trucking
07.2016 - 11.2024

Assistant Store Manager

Jay Petroleum
10.2000 - 03.2016

High School Diploma -

Osceola High School

Similar Profiles

CREATE PROFILE
DeeAnna Crafton Sales/customer Service