Deeanna Groce
Pleasantville,NJ
Summary
Detail-oriented and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Seeking an entry-level position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
7
7
years of professional experience
Work History
Bartender
Sugar Factory American Brasserie
03.2021 - Current
- Served high customer volumes during nights and weekends.
- Kept bar presentable and well-stocked to meet customer needs.
- Handled simultaneous customer, team, and business needs while avoiding unnecessary delays or errors.
- Followed alcohol awareness procedures for preventing excessive guest intoxication.
Impact Specialist
Volunteers Of America Delaware Valley
08.2020 - 03.2021
- Evaluated and screened patients to determine needs and provide necessary support.
- Prepared and maintained records and case files detailing clients' personal and eligibility information, services provided and relevant correspondence.
- Liaised with community partners to enhance employment opportunities for these individuals, with a primary focus on convicted felons.
Tutor Volunteer
The Petey Greene Program
02.2018 - 03.2020
- Volunteered time at a Prison Facility to collaborate with students in order to complete homework assignments, identify lagging skills, and correct weaknesses.
- Assisted students with homework using curriculum and materials provided by program.
- Taught study skills and different methods for test preparation.
- Identified areas of educational opportunity and developed educational plan with activities to promote comprehension.
Call Center Representative
Rider University Phonathon
11.2016 - 01.2018
- Make calls to Alumni donors routinely in exchange for scholarships.
- Educate Alumni about the importance of their donations.
- Achieved high satisfaction rating for the highest amount of donations.
Education
Bachelor of Science - Political Science
Rowan University
Glassboro, NJ05.2024
High School Diploma -
Pleasantville High School
Pleasantville, NJ06.2016
Skills
- Media Relations
- Complex Problem-Solving
- Sales Expertise
- Microsoft Office Certification
- Microsoft Excel
- Adobe Systems Adobe Acrobat
Timeline
Bartender
Sugar Factory American Brasserie
03.2021 - Current
Impact Specialist
Volunteers Of America Delaware Valley
08.2020 - 03.2021
Tutor Volunteer
The Petey Greene Program
02.2018 - 03.2020
Call Center Representative
Rider University Phonathon
11.2016 - 01.2018
Bachelor of Science - Political Science
Rowan University
High School Diploma -
Pleasantville High School
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