Deedra Perron
Saint Paul,MN
Summary
Highly Skilled and dedicated Certified Pharmacy Technician with a proven track record of providing exceptional pharmaceutical services. Possessing in-depth knowledge of billing claims, medication dispensing, inventory management, and customer service. Committed to ensuring the highest level of patient care and safety. With a passion for graphic design, I bring a creative and detailed-oriented approach to my work, leveraging my design skills to create innovative and visually appealing materials. My diverse skills in pharmacy operations and graphic design enable me to contribute to a dynamic and collaborative work environment, driving excellence and achieving organizational goals.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Certified Pharmacy Technician
Stones Corner Pharmacy
03.2019 - Current
- Performed wide range of pharmacy operations with strong commitment to accuracy, efficiency and service quality.
- Process all of the pharmacies DME claims. For example diabetics shoes.
- Fitted patients for diabetic shoes and inserts
- Vaccinated patients
- Answered incoming phone calls and addressed questions from customers and healthcare providers.
- Calculated dosage, filled prescriptions, and prepared prescription labels with absolute accuracy.
- Solved customer problems in-person or over telephone by providing assistance with placing orders, navigating systems, and locating items.
- Consulted with insurance company representatives to complete claims processing, resolve concerns, and reconcile payments.
- Stocked, labeled, and inventoried medication to keep accurate records.
- Ordered medicines daily to replenish stock and increase inventory in anticipation of need.
Medical Billing Manager
Old Town Medical Equipment
09.2016 - 01.2019
- Reviewed billing problems, researched issues, and resolved concerns.
- Worked with customers to develop payment plans and bring accounts current.
- Trained and mentored staff on procedures, compliance requirements, and collections techniques.
- Established and checked coding procedures, monitored reports and updated internal files.
- Prepared internal and regulatory financial reports, balance sheets and income statements.
- Prepared cash flow projections, cost analysis and monthly, quarterly and annual reports.
- Collaborated with C-level executives and stakeholders to develop long-term financial plans.
- Improved overall financial reporting by streamlining control processes and reporting structures.
Pharmacy Technician
Old Town Pharmacy
09.2016 - 01.2017
- Restocked pharmacy shelves with current merchandise to drive consistent peripheral sales.
- Communicated with patients to collect information about prescriptions and medical conditions or arrange consultations with pharmacists.
- Maintained proper drug storage procedures, registries, and records for controlled drugs.
- Counted, measured and compounded medications following standard procedures.
- Resolved third-party billing, computer system and customer service issues.
- Welcomed customers to pharmacy and answered questions relating to prescriptions and over-the-counter products.
- Managed opening and closing duties for pharmacy.
- Prepared packaging and labels for prescriptions, verifying accuracy of dosage, side effects, interactions, and refill instructions.
Nanny
College Nannies and Tutors
12.2015 - 08.2016
- Built positive and nurturing environments to support child social and emotional growth.
- Balanced playtime and limited screen time to support development of fine motor, gross motor, and cognitive skills.
- Established lasting, professional connections with families and children by encouraging open communication and delivering positive feedback.
- Assisted children with homework assignments and special projects across different subjects.
- Developed and implemented behavior management strategies to minimize indiscipline and guide children in attaining positive behavior.
- Organized extracurricular schedules for sports and classes and provided safe transportation to different events.
- Taught children basic life skills, manners and personal hygiene.
Intake Specialist
Prime Therapeutics
08.2015 - 10.2015
- Processed 23 referrals per hour exceeding the assigned goal of 15.
- Completed intake assessment forms and filed clients' charts.
- Collected, verified, recorded and processed client demographics, insurance payments, and referral information.
- Assessed clients' needs and determined eligibility for intake services.
- Maintained accurate, up-to-date client records for reliable reference and communications.
- Worked with clinical and operations teams to facilitate client placement and obtain appropriate services for clients.
Education
Associate of Arts - Graphic Design
The Art Institute International of Minnesota
Minneapolis, MN01.2012
High School Diploma -
Hastings High School
Hastings, MN06.2011
Skills
- Pharmacy and Customer Records Management
- Manual and Automated Medication Dispensing
- Prescription Management
- Updating Medication Histories
- Drug Inventory Control
- Problem-Solving Skills
- Advanced Math Skills
- HIPAA
- Pharmacist Support
- Insurance Verification
- Workflow Optimization
- Filling Prescriptions
- Pharmaceutical Calculations
- Logo Creation
- Visual Design
- Illustration
- Website Design
- Project Management
- Digital Imagery
- Project Management Abilities
- Production Layouts
- Graphic Design
- Logo Design
- Photoshop & Illustrator Expertise
Certification
- CPhT - Certified Pharmacy Technician
- Credentialed Pedorthist
- CPR/FIRSTAID/AED Certified
Additional Information
- Volunteered a variety times at Saturdays pet adoption in Clarksville Tennessee
- Volunteered at Feed my starving children
- Volunteered to help with Family readiness meetings while my husband was deployed.
Timeline
Certified Pharmacy Technician
Stones Corner Pharmacy
03.2019 - Current
Medical Billing Manager
Old Town Medical Equipment
09.2016 - 01.2019
Pharmacy Technician
Old Town Pharmacy
09.2016 - 01.2017
Nanny
College Nannies and Tutors
12.2015 - 08.2016
Intake Specialist
Prime Therapeutics
08.2015 - 10.2015
Associate of Arts - Graphic Design
The Art Institute International of Minnesota
High School Diploma -
Hastings High School
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