Deelylah Atuatasi
Anaheim,CA
Summary
Professional in customer service with strong focus on team collaboration and achieving results. Skilled in conflict resolution, communication, and managing team performance. Reliable and adaptable, ensuring seamless operations and customer satisfaction in dynamic environments. Prepared to lead and support team to meet and exceed goals.
Overview
5
5
years of professional experience
Work History
Supervisor
Glass Warehouse
05.2023 - Current
- Supervised daily operations to enhance workflow efficiency, achieving noticeable results in team productivity and client satisfaction.
- Fostered teamwork among staff, promoting a collaborative environment that led to improved communication and shared objectives.
- Provided mentorship and training to team members, cultivating a supportive culture that encouraged skill development and growth.
Social services associate
Orange County Social Services
08.2021 - 01.2023
- Conducted assessments to identify client needs, leading to tailored support plans that significantly improved client satisfaction.
- Monitored case progress and outcomes, utilizing data-driven insights to refine service delivery and ensure effective support.
- Analyzed client feedback and service data to identify trends, enabling targeted adjustments that significantly improved support effectiveness.
- Maintained thorough documentation of case progress, facilitating clear communication and adherence to compliance standards across services.
Customer Service Associate
Home Depot
10.2020 - 07.2021
- Provided exceptional customer service, enhancing client satisfaction and fostering repeat business through attentive support.
- Resolved customer inquiries promptly, leading to noticeable gains in service efficiency and positive feedback.
- Worked closely with team members to streamline inventory processes, significantly improving stock accuracy and availability.
- Engaged with customers enthusiastically, creating a welcoming environment that encouraged shopping and enhanced brand loyalty.
Education
High School Degree -
Morris Community High School
Skills
- Customer Engagement
- Team Collaboration
- Goal oriented
- Inventory Management
- Customer service
- Time Management
- Leadership
- Attention to detail
- Quality Control
- Negotiation Skills
- 50 wpm
- Microsoft Word
Timeline
Supervisor
Glass Warehouse
05.2023 - Current
Social services associate
Orange County Social Services
08.2021 - 01.2023
Customer Service Associate
Home Depot
10.2020 - 07.2021
High School Degree -
Morris Community High School
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