Deena KC
Queens,NY
Summary
Motivated Server with engaging personality and flexible approach. Upbeat, friendly and anticipating customer needs to facilitate enjoyable dining experiences.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Server
Ramen Danbo
11.2022 - Current
- Strategically timed check-ins with customers to take orders and confirm satisfaction with meals after delivery, taking action to correct any problems.
- Maintained thorough menu knowledge to sufficiently answer questions regarding menu item sourcing, ingredients and cooking methods.
- Upsold high-profit items such as appetizers and mixed drinks to enhance sales numbers.
- Followed health and safety protocols crucial for maintaining safe and sanitary environments for customers and staff.
- Served food and beverages promptly with focused attention to customer needs.
Server
Saar Indian Bistro
12.2020 - 10.2022
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Maintained clean and organized dining areas to uphold restaurant hygiene standards.
Server
Spice And Grill
02.2019 - 11.2020
- Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
- Assisted in training new hires, providing guidance on restaurant standards and best practices.
- Increased sales with upselling techniques and thorough knowledge of menu items, specials, and promotions.
- Explained menu items and suggested appropriate options for food allergy concerns.
- Coordinated with kitchen staff to ensure timely delivery of orders, resulting in satisfied customers.
Education
High School Diploma -
Malpi Institute
Kathmandu, NepalSkills
- Strong Work Ethic
- Exceptional customer service
- Food safety understanding
- Reliable and Responsible
- Upselling
- Professional Appearance
Certification
- Food Handler License
Languages
English
Native or Bilingual
Nepali
Native or Bilingual
Hindi
Full Professional
Timeline
Server
Ramen Danbo
11.2022 - Current
Server
Saar Indian Bistro
12.2020 - 10.2022
Server
Spice And Grill
02.2019 - 11.2020
High School Diploma -
Malpi Institute
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