Personable and dedicated Customer Service Representative with extensive experience in [Insurance] industry. Solid team player with upbeat, positive attitude and proven skills in establishing rapport with clients. Motivated to maintain customer satisfaction and contribute to company success. Specialize in quality, speed and process optimization. Articulate, enthusiastic and results-oriented with demonstrated passion for building relationships, cultivating partnerships and growing businesses.
Awarded Dean's List 1981-82
Academic Services Dean's List Award 1982
Big Brothers/Big Sisters Bowling for Kids Sake Booster Award 1985-86
St. Luke Baptist Church Secretary Service Award 1996