Deidra Willie
Ohkay Owingeh,NM
Summary
Detail-oriented Cashier Team Lead skilled in workflow coordination and Microsoft Office. Committed to maintaining high standards of cash handling and customer service, contributing to improved team performance and customer satisfaction.
Overview
11
11
years of professional experience
Work History
Cashier Team Lead
Santa Clara Development Corporation
Española, NM
07.2015 - Current
- Supervised daily cash handling operations, ensuring accuracy and adherence to policies.
- Trained and mentored new cashiers on customer service protocols and point-of-sale systems.
- Coordinated team schedules to optimize coverage during peak hours and events.
- Sent up to 10/20 emails daily demonstrating written communication.
- Maintained organized, clean, and professional workspace.
- Organized and managed data input in Microsoft excel spreadsheets.
- Managed phone lines with vendors and staff.
- Provided excellent customer service with helpful and friendly attutude.
- Mentored junior cashiers with comprehensive training and ongoing guidance, boosting team performance.
- Operated POS cash register and equipment to collect payments.
Education
High School Diploma -
Santa Fe Indian School
Santa Fe, NM06-2012
Skills
- Customer service
- Team leadership
- Problem-solving
- Cash handling
- Workflow coordination
- Microsoft office
Timeline
Cashier Team Lead
Santa Clara Development Corporation
07.2015 - Current
High School Diploma -
Santa Fe Indian School