Deiondra Andrews
College Park,USA
Summary
Dedicated employee known for punctuality, pursuing employment options where good customer service and positive attitude will make a difference.
Overview
18
18
years of professional experience
Work History
Flight Attendant
Endeavor
Atlanta, GA
03.2026 - Current
- Delivered exceptional customer service by addressing passenger needs and concerns promptly.
- Ensured passenger safety through thorough pre-flight checks and safety demonstrations.
- Managed cabin environment by maintaining cleanliness and organization throughout flights.
Fleet Coordinator
Enterprise Holdings
Atlanta, USA
03.2021 - Current
- Collaborated with external vendors, including mechanics, to ensure vehicle quality and enhance customer satisfaction.
- Updated Fleet Manager on current mileage, vehicle condition, and cleanliness to support effective fleet management.
- Monitored vendor performance to ensure thorough cleanliness of vehicles inside and out.
- Make sure all paperwork inside the vehicle is current. (i.e., registrations, insurance cards etc)
- Facilitated coordination of vehicle repairs with service providers., recalls and all scheduled maintenance of vehicles as needed.
Call Center Rep to Team Lead
DeKalb Government Finance
01.2017 - 01.2026
- Gathered client information during telephone calls and interviews. by answering telephone calls; interviewing clients; verifying information.
- Determines eligibility by comparing client information to requirements.
- Establishes policies by entering client information; confirming pricing.
- Communicated important procedures and answered client inquiries. by explaining procedures; answering questions; providing information.
- Identified and reported problems with communication devices for prompt resolution. by reporting problems.
- Maintained quality results by adhering to standards and guidelines and recommending improved procedures to enhance service delivery.
- Participated in educational opportunities to improve product knowledge. by studying new product descriptions; participating in educational opportunities.
- Completed related tasks to support sales and organization goals.
Manager of Receptionist & cleaning technicians
Millennium Automotive Sales & Services
01.2009 - 01.2026
- Answered telephone, screened and directed calls to appropriate departments
- Provide Information To Callers
- Greet Persons Entering Organization
- Direct Persons To Correct Destination
- Handled queries from public and customers, providing accurate information and assistance
- Ensure Knowledge Of Staff Movements In And Out Of Organization
- Monitored visitor access and maintained security awareness, ensuring a safe environment for staff and visitors
- Provide General Administrative And Clerical Support
- Prepare Correspondence And Documents
- Receive And Sort Mail And Deliveries
- Schedule Appointments
- Maintain Appointment Diary Either Manually Or Electronically
- Organize Conference And Meeting Room Bookings
- Co-Ordinate Meetings And Organize Catering
- Monitor And Maintain Office Equipment
- Monitored inventory levels for reception supplies.
- Organized and cleaned reception area to create welcoming environment.
Education
certification - Dental Assisting
Everest College
Atlanta, GADental Hygiene / Health Science -
Georgia Perimeter College
Perimeter, Georgia, USSkills
- Customer Service
- Safety procedures
- First Aid Training
- Customer care management
- Call center operations
- Customer support services
- Travel Itinerary Management
- Microsoft Excel
- Communication skills
Timeline
Flight Attendant
Endeavor
03.2026 - Current
Fleet Coordinator
Enterprise Holdings
03.2021 - Current
Call Center Rep to Team Lead
DeKalb Government Finance
01.2017 - 01.2026
Manager of Receptionist & cleaning technicians
Millennium Automotive Sales & Services
01.2009 - 01.2026
certification - Dental Assisting
Everest College
Dental Hygiene / Health Science -
Georgia Perimeter College