Deirdre Ennis
Astoria,NY
Summary
Experienced professional skilled in building and maintaining strong relationships with clients and colleagues. Excels in people and project management while identifying and meeting client needs, driving revenue growth and achieving business objectives.
Overview
13
13
years of professional experience
Work History
Licensed Real Estate Salesperson
Compass Real Estate
04.2023 - Current
- Successfully closed over $5 million in real estate transactions
- Negotiates the terms and manages the progress of complex transactions through closing
- Develops and maintains a strong network of buyers and sellers to increase sales opportunities.
Relationship Manager
Northern Trust Corporation
10.2021 - 04.2023
- Owned the overall relationship for a portfolio of hedge fund clients with an annual revenue of approximately $4 million
- Acted as the project manager for all client deliverables and initiatives; serving as the key point of contact for client personnel (including C-level), third-parties and colleagues
- Conducted quarterly service reviews, managed contract negotiations and addressed any ongoing client issues or concerns.
Senior Customer Success Manager
Emburse
07.2017 - 01.2020
- Managed a portfolio of SaaS customers from implementation through contract renewal; acting as the main point of contact for technical, strategic and contract-related questions
- Worked cross-functionally with product, marketing, engineering, and support teams to drive customer-facing initiatives
- Advised and trained new customers on their account configuration and implementation processes.
Business Development Manager
Maison Handal
06.2015 - 06.2017
- Generated over 50 new wholesale client relationships and strategic business partnerships
- Developed and implemented strategies to effectively sell Maison Handal's products and services to new markets
- Built and managed a talented sales team that exceeded revenue target.
Business Implementation Supervisor
HedgeServ Corporation
01.2014 - 06.2015
- Developed and maintained key relationships with a portfolio of clients starting at implementation
- Collaborated with cross-functional teams to ensure efficient implementation of new clients
- Managed initial contract negotiations and identified opportunities for upselling and cross-selling services to existing clients.
Senior Accountant
Anchin
12.2010 - 03.2013
- Performed financial statement audits and prepared tax returns for asset management clients
- Developed strong client relationships and acted as key point of contact for clients and third-parties
- Analyzed financial data and provided recommendations for improvement to clients.
Education
Bachelor of Science in Business Administration, concentration in Accounting -
Northeastern University
12.2010
Skills
- Client Relationship Management
- Account Management
- Business Development
- Sales
- Project Management
- Networking
- Contract Negotiation
- Analytical Thinking
- Problem Solving
- Presentation Skills
- Microsoft Office
- Salesforce
- Interpersonal Skills
Timeline
Licensed Real Estate Salesperson
Compass Real Estate
04.2023 - Current
Relationship Manager
Northern Trust Corporation
10.2021 - 04.2023
Senior Customer Success Manager
Emburse
07.2017 - 01.2020
Business Development Manager
Maison Handal
06.2015 - 06.2017
Business Implementation Supervisor
HedgeServ Corporation
01.2014 - 06.2015
Senior Accountant
Anchin
12.2010 - 03.2013
Bachelor of Science in Business Administration, concentration in Accounting -
Northeastern University