Sheila Rose McGonnell
Baltimore,MD
Summary
Detail-oriented Assistant Manager offers more than extensive progressive record of accomplishment in leadership roles. Establishes clear guidelines and enforces consistent policies to keep staff satisfied and on-target to achieve important objectives. Excellent relationship-building, multitasking, and decision-making skills.
Overview
7
7
years of professional experience
Work History
Assistant Manager
Mark-Taylor Residential Inc.
San Travesia, AZ
11.2021 - Current
- Responsible for accurate reporting on daily, weekly and monthly reports
- Collection of processing rent payments and sending balance dues in addition to legal notices
- Maintained a delinquency percentage under 1%
- Assist in training of new leasing team members
- Trained and developed Senior Leasing Consultants and AMCOs
- Enhanced my leadership skills by assisting with employee development and correctional discussions
- Instrumental in piolet testing new leasing soft ware
- Nominated for AMA and Mark Taylor Awards for Assistant Manager of the Year
- Average renewal effective rent change 14.2% YTD
Assistant Manager
Mark-Taylor Residential Inc.
Waterside At Ocotillo, AZ
04.2020 - Current
- Worked closely with my MCO and Managing Director to increase renewal rates, secure and manage lease renewals.
- Assist with leasing job duties, including touring prospective residents and preparation of lease agreements, as directed to meet business need.
- Monitors resident satisfaction through various methods of communication.
- Physically walk and inspect community daily addressing any issues and verifying property conditions meet company standard.
Leasing Consultant and Assistant Manager
Mark-Taylor Residential Inc.
Capital Place And San Cervantes, AZ
03.2017 - 04.2020
Education
Bachelors in Psychology & Sociology -
CUNY Queens College
Flushing, NY12-2011
Regents Diploma -
St Agnes Academic High School
College Point, NY06-2007
Skills
Proficient in Microsoft Word, Microsoft Excel, On-site and ResMan
Detail Oriented
Team Focused
Problem Solving
Flexibility
Timeline
Assistant Manager
Mark-Taylor Residential Inc.
11.2021 - Current
Assistant Manager
Mark-Taylor Residential Inc.
04.2020 - Current
Leasing Consultant and Assistant Manager
Mark-Taylor Residential Inc.
03.2017 - 04.2020
Bachelors in Psychology & Sociology -
CUNY Queens College
Regents Diploma -
St Agnes Academic High School
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