Deja Daniels
Irvington,NJ
Summary
Passenger Service Agent with experience in reservation systems, ticketing software, passenger check-in, seat assignment, and boarding pass issuance. Strong customer service, communication, and attention to detail support smooth passenger service.
Overview
8
8
years of professional experience
Work History
Passenger Service Agent
WFSU Public Media
Newark, New Jersey
02.2021 - Current
- Checked in passengers at the terminal to ensure timely boarding., assigned seats, and issued boarding passes.
- Accurately completed ticket reservations and maintained passenger records to support efficient operations.
- Greeted passengers at WFSU Public Media front desk, addressing service inquiries to enhance the customer experience.
- Welcomed passengers at front desk, fostering a friendly atmosphere and assisting with inquiries to promote satisfaction.
Cashier
Burlington
Union, New Jersey
07.2018 - 09.2019
- Processed cash, credit, and debit transactions at Burlington register.
- Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
- Collected payments from customers at the point of sale. and provided accurate change.
- Greeted customers warmly upon entering the store. and provided friendly service on sales floor.
Education
High School Diploma -
Great Oaks Charter High School
Newark, NJ06-2020
Skills
- Passenger check-in
- Passenger reservations
- Boarding pass issuance
- Seat assignment
- Ticketing systems
- Reservation management
- Client relations
Timeline
Passenger Service Agent
WFSU Public Media
02.2021 - Current
Cashier
Burlington
07.2018 - 09.2019
High School Diploma -
Great Oaks Charter High School