Overview
Work History
Education
Skills
Timeline
Generic

Deja Hobbs

Atlanta,GA

Overview

11
11
years of professional experience

Work History

Patient Care Coordinator

Emory Healthcare
Atlanta, GA
06.2023 - Current
  • Coordinated appointments with customers and staff members according to availability.
  • Assisted patients in navigating healthcare services by providing information on available medical procedures and specialists.
  • Completed relevant insurance and other claim forms.
  • Greeted patients and guests upon entering lobby areas.
  • Utilized software systems such as Practice Fusion, Epic, Athena Health. for creating and managing patient schedules.
  • Developed reports on monthly basis detailing appointment statistics such as no-shows, cancellations, wait times.
  • Pulled patient charts for upcoming appointments.
  • Ensured compliance with facility policies and procedures related to patient scheduling.

Team Lead

Walmart
Atlanta, GA
05.2017 - Current
  • Responded to customer inquiries and delivered appropriate information after carefully researching issues.
  • Updated visual merchandising displays to attract customers and promote sales.
  • Maintained a clean and organized work environment to ensure an enjoyable shopping experience for customers.
  • Determined complete order accuracy by examining merchandise to verify price and quantity.
  • Assisted in training new employees on product knowledge, customer service and cash handling procedures.
  • Monitored inventory levels and placed new orders for merchandise to keep supply well-stocked.
  • Performed daily audits of merchandise displays, pricing accuracy and store security measures.
  • Resolved customer complaints in a timely manner while maintaining excellent relations with customers.

Detention Officer

Fulton County Sheriff's Office
Atlanta, GA
01.2022 - 09.2023
  • Ensured compliance with federal, state, and local regulations concerning detainee rights and facility operations.
  • Monitored detainee behavior, identifying and addressing conflicts or potential security issues promptly.
  • Monitored conduct of prisoners in housing unit or during work or recreational activities to prevent escape or violence.
  • Transported and escorted inmates to hospitals, court and other institutions.
  • Provided supervisors oral and written reports of work performed by inmates, inmate disturbances and rule violations.
  • Participated in emergency response drills and real situations, acting swiftly to ensure safety.

Shift Leader

Chic-Fil-A
Atlanta, GA
01.2014 - 07.2018
  • Mentored and coached staff by giving employees suggestions and feedback to improve job performance.
  • Handled customer inquiries in a timely manner while providing accurate information regarding menu items and promotions.
  • Resolved customer complaints promptly to maintain a high level of satisfaction.
  • Utilized POS systems efficiently for order processing and inventory management.
  • Complied with company safety procedures, policies and regulations to promote safe working environment.
  • Verified that cash drawers contained correct amounts of money during opening and closing shifts.

Education

Associate of Science - Dental Hygiene

UEI College
Morrow, GA
05-2019

High School Diploma -

Benjamin E Mays High School
Atlanta, GA
05-2015

Skills

  • Healthcare operations
  • Goal setting
  • Insurance verification
  • Patient relations
  • Patient care
  • Customer service
  • Appointment scheduling

Timeline

Patient Care Coordinator

Emory Healthcare
06.2023 - Current

Detention Officer

Fulton County Sheriff's Office
01.2022 - 09.2023

Team Lead

Walmart
05.2017 - Current

Shift Leader

Chic-Fil-A
01.2014 - 07.2018

Associate of Science - Dental Hygiene

UEI College

High School Diploma -

Benjamin E Mays High School

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Deja Hobbs