Dedicated customer service professional with detailed listening abilities and communication skills. As well as being experienced in retail operations and able to resolving customer issues efficiently.
Overview
5
5
years of professional experience
Work History
Sales Associate
Lane Bryant Outlet
Troutdale, OR
10.2025 - Current
Assisted customers in selecting apparel for anything from special events to casual nights out.
Maintained knowledge of current promotions and sales to inform customer decisions.
Processed various transactions accurately.
Organized merchandise displays to align with store visual standards and promotional strategies.
Customer Service Representative
Paradigm Driving Solutions
Salem, OR
01.2023 - 06.2026
Resolved customer issues through communication and problem-solving techniques.
Utilized the Acuity online system to track customer interactions.
Answered inquiries via phone and email.
Assisted and operated the Traffic Safety class via Zoom.
Customer Service Representative
Oregon Driver Education Center
Salem, OR
10.2021 - 12.2023
Answered customer and client inquiries via phone and in person.
Resolved customer and client issues and complaints, when appropriate.
Assisted clients with scheduling various appointments, test, and any other scheduling needs.
Used the Acuity system to track customer interactions and any necessary information to help the customer.