Deja Jones
Baton Rouge,LA
Summary
Dynamic and results-driven professional with a proven track record at Dino’s Sales Service, excelling in customer service and relationship building. Adept at enhancing sales through effective merchandising and problem-solving. Recognized for maintaining high standards in cash handling and fostering customer loyalty, contributing to a positive shopping experience.
Overview
7
7
years of professional experience
Work History
Sales Associate
Dino’s Sales Service
02.2025 - 10.2025
- Engaged customers through effective communication and product knowledge
- Assisted in maintaining visual merchandising standards to enhance sales presentation
- Collaborated with team members to streamline inventory processes
- Provided exceptional customer service, resolving inquiries and complaints efficiently
- Developed strong relationships with repeat customers, fostering loyalty and growth
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Prepared merchandise for sales floor by pricing or tagging.
- Helped customers locate products and checked store system for merchandise at other sites.
- Answered customer questions about sizing, accessories, and merchandise care.
- Provided positive first impressions to welcome existing, new, and potential customers.
- Engaged with customers to build rapport and loyalty.
- Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
- Solved customer challenges by offering relevant products and services.
Warehouse Worker
Sam’s Warehouse
09.2024 - 02.2025
- Maintained inventory accuracy through regular cycle counts and audits.
- Loaded and unloaded shipments, ensuring proper handling of products.
- Collaborated with team members to improve workflow efficiency and safety standards.
- Loaded, unloaded, and moved material to and from storage and production areas.
- Maintained clean workspaces by enforcing strict housekeeping guidelines for storage areas, dock bays, and equipment zones.
Industrial Cleaner
BLUE Rays Cleaning LLC
08.2023 - 09.2024
- Operated industrial cleaning equipment to maintain cleanliness and safety in production areas.
- Conducted thorough inspections of machinery and surfaces to identify and resolve cleanliness issues.
- Collaborated with team members to develop efficient cleaning schedules and workflows.
Travel Merchandiser
Way To Go Merchandising
10.2022 - 06.2023
- Developed merchandise displays to enhance product visibility and customer engagement.
- Coordinated inventory management processes to optimize stock levels and reduce excess.
- Analyzed sales data to identify trends, informing strategic merchandising decisions.
- Collaborated with cross-functional teams to execute promotional campaigns effectively.
- Trained new team members on company standards and merchandising techniques.
Customer Service Representative
Francis Call Center
09.2020 - 04.2022
- Assisted customers with inquiries and resolved issues efficiently
- Maintained accurate records of customer interactions and transactions
- Collaborated with team members to improve service delivery processes
- Provided product information and recommendations based on customer needs
Patient Service Representative
Colonial Care Center
11.2018 - 08.2020
- Managed incoming calls and messages efficiently, prioritizing urgent requests for timely resolution.
- Supported administrative tasks including filing, data entry, and inventory management of office supplies.
Education
GED -
HL Bourgeois
Skills
- Customer service
- Teamwork and collaboration
- Time management
- Problem-solving skills
- Problem-solving
- Multi-tasking strength
- Listening skills
- Excellent people skills
- Reliable and punctual
- Goal oriented
- Exceptional customer service
- Relationship building
- Outgoing personality
- Cash handling
- Money handling
- Flexible schedule
- Verbal/written communication
- Stocking and receiving
- Client service
- Sales expertise
- Product sales
- Sales strategies
- Meeting deadlines
- Professional demeanor
- Cleaning techniques
- Sales development
- Merchandise display
- Display setup
- Relationship selling
- Shipment processing
- Self-checkout assistance
Timeline
Sales Associate
Dino’s Sales Service
02.2025 - 10.2025
Warehouse Worker
Sam’s Warehouse
09.2024 - 02.2025
Industrial Cleaner
BLUE Rays Cleaning LLC
08.2023 - 09.2024
Travel Merchandiser
Way To Go Merchandising
10.2022 - 06.2023
Customer Service Representative
Francis Call Center
09.2020 - 04.2022
Patient Service Representative
Colonial Care Center
11.2018 - 08.2020
GED -
HL Bourgeois