Deja Nunnery
Waterbury,CT
Summary
Results-driven sales associate recognized for enhancing customer satisfaction through effective product demonstrations and prompt issue resolution. Experienced in managing inventory and cash operations while prioritizing customer needs and team collaboration.
Overview
18
18
years of professional experience
Work History
Pro Sales Associate
Home Depot
Southington, Connecticut
10.2023 - Current
- Collaborated with team members to enhance the customer experience.
- Demonstrated product features and benefits to increase sales engagement.
- Addressed customer inquiries and resolved issues promptly and professionally.
- Trained new associates on store policies and product knowledge effectively.
- Researched and identified potential customers, developed relationships with them, and provided product information to generate sales.
- Assisted customers with selecting appropriate products for their needs.
- Maintained a clean and organized sales floor to attract customers effectively.
- Conducted follow-up calls to ensure customer satisfaction.
Amazon Associate
Amazon
Glastonbury, Connecticut
05.2023 - 08.2026
- Sorted and organized inventory for efficient retrieval and processing.
- Maintained cleanliness and safety standards throughout the work area.
- Communicated effectively with supervisors regarding workflow issues and improvements.
- Kept up to date on safety procedures and correct lifting techniques to prevent injuries.
- Placed bins, carts and containers in convenient locations to assist with loading efficiency.
- Used scanners to track parcel information, condition or receipt.
Assistant
Citi Trends
Waterbury, Connecticut
05.2020 - 10.2023
- Organized merchandise displays to enhance customer shopping experience and engagement.
- Managed inventory levels and coordinated restocking efforts with the team.
- Handled cash register operations, ensuring accurate transactions for customers.
- Greeted visitors, clients and guests in a professional manner.
- Answered incoming calls, responded to emails, faxes and other inquiries from customers and vendors.
- Handled confidential information with discretion and integrity.
- Reviewed and approved vendor invoices.
- Assisted in the preparation of reports, presentations and correspondence.
Team Leader
Sodexo Food Service
Mount Vernon, New York
09.2011 - 01.2015
- Supervised daily food service operations and ensured compliance with health standards.
- Trained team members on food preparation and safety procedures.
- Monitored customer satisfaction and addressed concerns promptly.
- Delegated daily tasks to team members to optimize group productivity.
- Monitored daily workflow to ensure adherence to established policies and procedures.
- Resolved customer complaints in an effective manner while maintaining a high level of customer service.
Store Manager
Lori's Gift Shop
New Rochelle, New York
08.2008 - 08.2010
- Trained and supervised staff on customer service and product knowledge.
- Organized merchandise displays to enhance the shopping experience.
- Conducted regular team meetings to communicate goals and updates.
- Conducted daily store operations, including opening and closing procedures and cash handling.
- Managed inventory tracking and physical inventory counts to minimize loss.
- Managed daily banking activities such as deposits and withdrawals.
- Monitored inventory levels and placed orders to restock shelves.
- Identified operational issues and implemented appropriate process improvements to promote workplace safety and productivity.
- Planned special promotions or discounts based on market trends.
Education
High School Diploma -
Mount Vernon High School
Mount Vernon, NY06-2006
Some College (No Degree) -
Mildred Elley
New York, NYSkills
- Customer relationship management
- Product demonstration
- Sales engagement
- Inventory management
- Cash handling
- Visual merchandising
- Time management
Timeline
Pro Sales Associate
Home Depot
10.2023 - Current
Amazon Associate
Amazon
05.2023 - 08.2026
Assistant
Citi Trends
05.2020 - 10.2023
Team Leader
Sodexo Food Service
09.2011 - 01.2015
Store Manager
Lori's Gift Shop
08.2008 - 08.2010
High School Diploma -
Mount Vernon High School
Some College (No Degree) -
Mildred Elley