Deja Williams
Berkeley,CA
Summary
Well-qualified Assistant Property Manager with proven success in improving operations and solving problems. Highly proficient in building lasting relationships with key decision-makers, customers, and team members to further company goals. Ready to leverage training and experience to take on new professional challenges.
Overview
6
6
years of professional experience
Work History
Leasing Manager
The Dinerstein Company, Sterling Berkeley Collection
06.2022 - Current
- Organized and managed apartment turnovers efficiently and effectively by securing vendor contracts, master lease contracts, and more
- Provided excellent problem-solving resolution skills, dealing directly with residents to identify problems, resolve issues with residents and staff, and establish positive relationships.
- Coordinated move-ins and move-outs, ensuring smooth transitions for both tenants and property management team.
- Collaborated with the city of Berkeley regarding affordable housing program, by overseeing audits, documentation, inspections, and renovations.
- Implemented new marketing strategies to attract prospective tenants, maintain high occupancy rates, and bring revenue to the properties.
- Trained new hires on company policies, procedures, software applications and industry best practices-leading them towards successful job performance.
- Kept records accurate, detailed and fully compliant with reporting requirements to meet state, local, and federal housing requirements.
Leasing Professional
The Dinerstein Companies
11.2021 - 06.2022
- Provided personalized tours of properties, showcasing unit features and amenities tailored to each prospect''s needs.
- Developed marketing materials to highlight property features and attract potential renters.
- Maintained detailed records of tenant interactions, enabling effective communication across team members when addressing ongoing issues or requests.
- Streamlined the leasing process for prospective residents, resulting in higher conversion rates.
- Increased lease renewals by building strong relationships with tenants and addressing their concerns promptly.
- Improved resident retention rates by consistently providing exceptional customer service experiences at every interaction point.
Senior Leasing and Marketing Assistant
Landmark Properties
08.2020 - 11.2021
- Generated leases and handled resident concerns for a property with over 2300 residents
- Brought in over $1.5 million dollars in revenue through leasing and sales for consecutive months for the leasing year
- Followed Fair Housing Regulations when assisting prospective residents
- Worked daily in a fast-paced environment, adapted to change swiftly, and efficiently created and edited marketing videos, pictures, floor plans, and social media posts
- Responsible for reviewing and analyzing reports regarding leasing and occupancy trends on a daily basis.
Communications and Marketing Coordinator
Undergraduate Education, Summer Sessions, University of California
08.2018 - 06.2020
- Assisted in tabling events to inform and communicate with students about Summer Sessions questions or concerns.
Education
BA Design - Web/Graphic -
University of California Davis
Davis, CA06.2020
BA Political Science -
University of California Davis
Davis, CA06.2020
Skills
- Languages: English and Spanish
- Entrata Reports
- Microsoft Office 360: Word, Excel, Powerpoint
- Training and mentoring
- Affordable housing program knowledge
- Contract Negotiation
- Administrative Support
- Monthly Fee and Payment Collection
- Local and State Laws
Timeline
Leasing Manager
The Dinerstein Company, Sterling Berkeley Collection
06.2022 - Current
Leasing Professional
The Dinerstein Companies
11.2021 - 06.2022
Senior Leasing and Marketing Assistant
Landmark Properties
08.2020 - 11.2021
Communications and Marketing Coordinator
Undergraduate Education, Summer Sessions, University of California
08.2018 - 06.2020
BA Design - Web/Graphic -
University of California Davis
BA Political Science -
University of California Davis
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