Monserrat Santin
Grapevine,TX
Summary
Dynamic leasing manager with extensive experience at Harlowe, excelling in tenant relations and lease negotiation. Bilingual in English and Spanish, I leverage effective communication and problem-solving skills to enhance customer satisfaction and drive results. Proficient in CRM systems, I consistently achieve top performance in property leasing and market analysis.
Overview
6
6
years of professional experience
Work History
Leasing manager
Harlowe Knightvest
Euless, TX
07.2024 - Current
- Lease Negotiation & Administration
- Tenant Relations & Customer Service
Leasing Agent 101
The Atlantic Highland Park
Dallas, TX
08.2021 - 01.2024
- Met time budget for assignments each day for productivity assurance
- Deliver check and collect bill payment
Customer service
Verizon Wireless
Westworth Village
05.2021 - 01.2022
- Mobile phone activation/sales
- Kept outstanding communication with peers and supervisor
- Always top 3 in sales
Customer service
Cricket Wireless
Arlington, TX
06.2020 - 05.2021
- Mobile phone activation/sales
- Processed payments
- Monthly inventory
Store Shift Manager
Wingstop Restaurant
Arlington, TX
02.2019 - 09.2020
- Product Inventory
- Customer service
Education
Diploma -
Sam Houston High School
Arlington, TXTarrant Community College
Fort Worth, TXSkills
- Bilingual (English/Spanish)
- Effective communication
- Point-of-sale system
- Social Perceptiveness
- Problem Solving
- Patience
- Active listening
- Professionalism
- Property Leasing
- Fair Housing Regulations
- Tenant relations and customer service
- Market Research & Rent Analysis
- Team Leadership & Training
- CRM, Knock, Yardi, Onesite and Entrada Experience
Timeline
Leasing manager
Harlowe Knightvest
07.2024 - Current
Leasing Agent 101
The Atlantic Highland Park
08.2021 - 01.2024
Customer service
Verizon Wireless
05.2021 - 01.2022
Customer service
Cricket Wireless
06.2020 - 05.2021
Store Shift Manager
Wingstop Restaurant
02.2019 - 09.2020
Diploma -
Sam Houston High School
Tarrant Community College
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