Dejuan Daley
Harrisburg,PA
Summary
Dynamic Sales Associate with proven expertise at Home Depot, excelling in customer service and problem-solving. Cultivated strong customer relationships, enhancing satisfaction and loyalty. Demonstrated effective teamwork and time management while efficiently handling cash transactions and maintaining store organization. Recognized for boosting customer engagement through exceptional service and product knowledge.
Overview
2
2
years of professional experience
Work History
Sales Associate
Home Depot
08.2023 - Current
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Helped customers locate products and checked store system for merchandise at other sites.
- Provided positive first impressions to welcome existing, new, and potential customers.
- Rotated stock and restocked shelves to maintain product availability and store appearance.
- Engaged with customers to build rapport and loyalty.
- Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
- Solved customer challenges by offering relevant products and services.
Education
High School Diploma -
Susquehanna Township High School
Harrisburg, PA06.2023
Skills
- Customer service
- Teamwork and collaboration
- Time management
- Problem-solving skills
- Listening skills
- Stocking and receiving
- Store opening and closing
Timeline
Sales Associate
Home Depot
08.2023 - Current
High School Diploma -
Susquehanna Township High School
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