Dejuan Owens Jr
Detroit,MI
Summary
Accomplished Assistant Manager with in-depth experience consistently rising through ranks. Well-versed in sales, personnel management, accounting and inventory management. Dedicated to complete knowledge of company products and services for optimized customer service.
Overview
6
6
years of professional experience
Work History
Assistant Store Manager
Family Dollar
11.2021 - Current
- Assisted the Store Manager in analyzing sales data to identify trends and make informed decisions for improving overall store performance.
- Tracked employee attendance and punctuality, addressing repeat problems quickly to prevent long-term habits.
- Created and maintained safe and secure work environments for employees.
- Reduced operational risks while organizing data to forecast performance trends.
- Walked through store areas to identify and proactively resolve issues negatively impacting operations.
- Observed each employee's individual strengths and initiated mentoring program to improve areas of weakness.
- Developed a loyal customer base through personalized interactions, increasing repeat business in-store visits.
- Reduced financial inconsistencies while assessing and verifying billing invoices and expense reports.
Shift Manager
CVS
10.2019 - 10.2021
- Team Leader
- Applied security, safety, and loss prevention strategies during shifts.
- Facilitated truckloads for the company.
- Increased customer satisfaction and grew business by maintaining close relationships with customers.
- Promoted a positive work environment through open communication and constructive feedback.
- Worked closely with team members to schedule breaks and shifts to meet state regulations.
Retail Associate Manager
Payless ShoeSource
06.2018 - 09.2019
- Cleared Truck Shipment
- Team Leader
- Developed and implemented a high-quality work environment as measured through employee satisfaction ratings.
- Supported loss prevention initiatives by adhering to proper protocols during transactions, returns, or exchanges.
- Monitored daily cash discrepancies, inventory shrinkage and drive-off.
- Enforced policies and procedures and administered disciplinary action to encourage quality performance of retail staff.
Education
Associate of Science - Technology Education
Henry Ford College
Dearborn, MI05.2025
High School Diploma -
Davis Aerospace Technical High School
Detroit, MI01.2018
Skills
- Customer-oriented
- Strong work ethic
- Process and procedure development
- Sales experience
- Motivated team player
- People-oriented
- Excellent communication skills
- Accurate money handling
- Stocking
- Supervision
- Retail sales
- Effective leader
- Skilled problem solver
- Customer service
- Relationship building
- Recruitment
- Employee Coaching
- Team Management
- Scheduling Coordination
Timeline
Assistant Store Manager
Family Dollar
11.2021 - Current
Shift Manager
CVS
10.2019 - 10.2021
Retail Associate Manager
Payless ShoeSource
06.2018 - 09.2019
Associate of Science - Technology Education
Henry Ford College
High School Diploma -
Davis Aerospace Technical High School