DeJuan White
Toledo,OH
Summary
Dynamic Operations Manager with a proven track record at FedEx:Ground, enhancing operational efficiency and safety compliance. Expert in performance reporting and process improvement, with a knack for fostering positive communication and driving significant business growth. Skilled in data analysis and building customer relationships, demonstrating both hard and soft skills without relying on numerical data.
Overview
7
7
years of professional experience
Work History
Operations Manager
FedEx:Ground
09.2021 - 09.2024
- Identified and resolved unauthorized, unsafe, or ineffective practices.
- Established positive and effective communication among unit staff and organization leadership, reducing miscommunications, and missed deadlines.
- Supervised operations staff and kept employees compliant with company policies and procedures.
- Analyzed and reported on key performance metrics to senior management.
Cash Register Operator/Server/Server Trainer
Golden Corral Buffet and Grill
10.2017 - 03.2020
- Addressed customer needs and made product recommendations to increase sales.
- Helped customers complete purchases, locate items, and join reward programs.
- Worked flexible schedule and extra shifts to meet business needs.
- Restocked and organized merchandise in front lanes.
- Built relationships with customers to encourage repeat business.
Education
High School Diploma -
Southwestern High School
Detroit, MI06-2007
Skills
- Performance reporting
- Health and safety compliance
- Data Analysis
- Process Improvement
Timeline
Operations Manager
FedEx:Ground
09.2021 - 09.2024
Cash Register Operator/Server/Server Trainer
Golden Corral Buffet and Grill
10.2017 - 03.2020
High School Diploma -
Southwestern High School