Summary
Overview
Work History
Education
Skills
Timeline
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DeJuana Bush

West Monroe,LA

Summary

Dynamic sales associate with proven expertise at J&H Boots & Jeans, excelling in customer service and problem-solving. Recognized for enhancing customer satisfaction and fostering team collaboration. Adept at managing cash transactions and resolving conflicts, ensuring a positive shopping experience while maintaining store organization and visual appeal.

Overview

24
24
years of professional experience

Work History

Sales Associate

J&H Boots & Jeans
02.2021 - Current
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Built relationships with customers to encourage repeat business.
  • Managed returns, exchanges and refunds in accordance with store policy.
  • Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
  • Prepared merchandise for sales floor by pricing or tagging.
  • Rotated stock and restocked shelves to maintain product availability and store appearance.
  • Provided positive first impressions to welcome existing, new, and potential customers.

Manager- Supervisor Accounting and Customer Servic

Dean Morris, LLC
09.2001 - 02.2021
  • Managed and motivated employees to be productive and engaged in work.
  • Accomplished multiple tasks within established timeframes.
  • Maintained professional, organized, and safe environment for employees and patrons.
  • Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
  • Maximized performance by monitoring daily activities and mentoring team members.
  • Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
  • Cross-trained existing employees to maximize team agility and performance.

Education

High School Diploma -

West Monroe High School
West Monroe

Skills

  • Customer service
  • Teamwork and collaboration
  • Time management
  • Problem-solving skills
  • Multi-tasking strength
  • Reliable and punctual
  • Excellent people skills
  • Problem-solving

Timeline

Sales Associate

J&H Boots & Jeans
02.2021 - Current

Manager- Supervisor Accounting and Customer Servic

Dean Morris, LLC
09.2001 - 02.2021

High School Diploma -

West Monroe High School