Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Delaina Mehan

El Reno

Summary

Results-oriented achiever with proven ability to exceed targets and drive success in fast-paced environments. Combines strategic thinking with hands-on experience to deliver impactful solutions and enhance organizational performance.

Overview

12
12
years of professional experience
1
1
Certification

Work History

Sales Associate

Teners Western Outfitters
09.2018 - 01.2025
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Built relationships with customers to encourage repeat business.
  • Managed returns, exchanges and refunds in accordance with store policy.
  • Prepared merchandise for sales floor by pricing or tagging.
  • Engaged with customers to build rapport and loyalty.
  • Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
  • Collaborated with team members to improve overall store performance, sharing best practices, and offering support as needed.
  • Engaged with customers to effectively build rapport and lasting relationships.
  • Provided personalized shopping experiences for repeat customers by remembering their preferences and offering tailored recommendations.

Retail Manager

Old Boot Factory
01.2020 - 03.2020
  • Oversaw store operations, including opening and closing procedures, cash management, and safety compliance.
  • Enhanced store appearance by maintaining cleanliness standards and visually appealing displays that showcased products effectively.
  • Implemented daily operating procedures to keep store clean, adequately stocked, and well-organized.
  • Improved customer satisfaction through proactive engagement, attentive service, and efficient problem resolution.
  • Exceeded sales goals and accomplished business objectives by inspiring staff and promoting target products.
  • Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
  • Led a team of retail associates to achieve sales targets and deliver outstanding customer experiences.

Sale Barn Hand

Okc West Livestock
09.2016 - 09.2018
  • Utilized problem-solving skills to address unforeseen challenges in animal care or facility maintenance, ensuring minimal disruption to daily operations.
  • Contributed to a safe working environment by promptly addressing hazards and maintaining clean workspaces.
  • Promoted a positive atmosphere among coworkers by actively participating in team meetings and offering constructive feedback when necessary.
  • Facilitated smooth transportation of horses to various locations by preparing animals for travel and assisting with loading/unloading procedures.
  • Observed animals and notified supervisor of signs of illness.
  • Herded livestock using horses or ranch ATVs.
  • Sort and move cows to pens to prepare for sale including load out and load ins

Jockey

Hybsha Race Stable
09.2012 - 09.2014
  • Utilized expert knowledge of equine behavior to calmly handle challenging situations involving difficult horses both on the track and off.
  • Collaborated with veterinarians to address any medical concerns and prevent potential injuries for the horses.
  • Maintained a high standard of professionalism while representing employers at industry events, including press conferences and sponsorship meetings.
  • Supported younger jockeys in their development by sharing expertise on effective racing strategies and general horsemanship techniques.
  • Fostered positive relationships with owners and trainers for successful collaborations leading to increased racing opportunities.
  • Built trust with horses through patience, understanding, and effective communication both during training sessions and competitive races.

Education

Business -

Redland Community College
Oklahoma City, OK

Skills

  • Customer service
  • Teamwork and collaboration
  • Time management
  • Reliable and punctual
  • Problem-solving skills
  • Goal oriented
  • Excellent people skills
  • Verbal/written communication
  • Upselling
  • Policy and procedure adherence
  • Task prioritization
  • Energetic self-starter

Certification

Hat shaper certification

TABC with food handlers

Timeline

Retail Manager

Old Boot Factory
01.2020 - 03.2020

Sales Associate

Teners Western Outfitters
09.2018 - 01.2025

Sale Barn Hand

Okc West Livestock
09.2016 - 09.2018

Jockey

Hybsha Race Stable
09.2012 - 09.2014

Business -

Redland Community College

Similar Profiles

CREATE PROFILE
Delaina Mehan