Delaine Guitian
Summary
Experienced results-driven professional focused on meeting or exceeding objectives seeking senior clinical rehabilitation services management position. Offers advanced training and knowledge of industry best practices. Recognized for leadership, planning abilities and clear, direct communication style.
Overview
18
18
years of professional experience
Work History
Director of Rehabilitation Services
UF Health Central Florida
The Villages, FL
12.2015 - Current
- Direct day-to-day administrative and operational functions for 30-bed facility, providing guidance and leadership to over 50 employees across more than 3 departments.
- Fostered excellence by achieving CARF accreditation in 1 year of employment repeating in 3 years
- Managed change in integrated health care delivery systems, such as work restructuring, innovations, and shifts in focus of care reducing patient falls with major injuries for 2 years, hospital acquired pressure injuries 0% for 10 months, and team member work related injuries to less than 2% over a year. In addition, reduced RN turn-over averaging less than 1% monthly
- Administered fiscal operations, including accounting, planning budgets, authorizing expenditures, and patient admissions maintaining 105% average labor productivity and reducing supply expenditures by 20%
- Maintained communication between governing boards, medical and staff department heads by coordinating interdepartmental functioning.
- Improved PEPPER report findings and Medicare denials
- Defined problems, collected and analyzed data to aid planning, risk management and improve service utilization in all areas of outcome performance and census development established facts and validated
conclusions. - Developed and implemented unit base policies and procedures
Clinical Operations Manager
Advent Health Orlando
Orlando, FL
09.2011 - 12.2015
- Managed quality assurance program, including on-site evaluations, internal audits, and customer survey of a 10-bed inpatient rehabilitation unit and corporate orthotist department
- Consistently aided in achieving CARF and Det Norske Veritas (DNV) accreditations
- Successfully maintained a low 30-day readmission hospital rate
- Awarded world-class status for employee engagement
- Improved staffing workflow to improve 7-day patient care coverage to meet needs on weekends for the person served
- Led team in delivery and improving functional improvement measures (FIM) change resulting in 1.2 to 2.5 improvement
- Improved patient experience by resolving real-time service issues consistently scoring within 80th percentile
DIRECTOR OF REHABILITATION
Halcyon Rehabilitation, Inc., NY
Tampa, FL
02.2009 - 08.2011
- Responsible for overseeing operations and providing supervision to 10 team members within a 120-bed skill nursing facility
- Meeting patient care needs and ensuring appropriate staffing levels
- Maintained 90% labor productivity standard
- Optimized Resource Utilization Grou (RUG) levels improving revenue
- Work closely with admission liaisons to increase average daily census with outreach marketing activities
- Developed appropriate programs to maintain or improve resident's function
- Improved documentation error rate by performing chart audits and identifying training opportunities
- Improved partnerships with healthcare administrator, medical director, and nursing administration to improve delivery of therapy service
Traveling Occupational Therapist
Triage Staffing, Inc., Omaha, NE
Various, Various
09.2004 - 01.2009
- Fulfilled 13-week contracts nationwide
- Settings: In-patient rehabilitation facility, outpatient, skill nursing facility, home health, and acute care inpatient therapy services
- Evaluated, develop plan of care, and implement treatment to patients with various diagnosis, conditions, and injuries
Education
MBA - Healthcare management
SAINT LEO UNIVERSITY
Tampa12.2017
Bachelor of Science - Occupational Therapy
Cleveland State University
Cleveland, OH06.1995
Skills
- Operating Plans Development
- Policy and Program Development
- Business Operations
- Regulatory compliance management
- Interdepartmental Functions Coordination
- Continuous Improvement Process
- Expenditure Authorization
- Infection Control Procedures
- Employee Performance Evaluations
- Financial Operations Oversight
- Utilization Optimization
- Patient Data Management Systems
Accomplishments
UF Health Central Florida 2019 Leader of the Year for meeting metric goals, performance, and revenue improvements
Additional Information
- References available upon request
Affiliations
ACHE member since 2018
Apopka Toastmaster President 2018-2019
Timeline
Director of Rehabilitation Services
UF Health Central Florida
12.2015 - Current
Clinical Operations Manager
Advent Health Orlando
09.2011 - 12.2015
DIRECTOR OF REHABILITATION
Halcyon Rehabilitation, Inc., NY
02.2009 - 08.2011
Traveling Occupational Therapist
Triage Staffing, Inc., Omaha, NE
09.2004 - 01.2009
MBA - Healthcare management
SAINT LEO UNIVERSITY
Bachelor of Science - Occupational Therapy
Cleveland State University
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