Delaney Bottorff
New York
Summary
I am a 22 year old college student based in New York, NY and attend the New School's Eugene Lang College of Liberal Arts. I am majoring in The Arts, with a concentration in Visual Studies. Through my education I have gained experience within the world of art history and curatorial practice. I have also worked in many different service jobs throughout my high school and college years, and have developed outstanding communication and problem solving skills in fast-paced, customer-focused environments. I have extensive experience in managing schedules, handling inquiries, and providing high quality service within fast-paced and demanding environments. As I enter the professional world, I am looking to transition into a new field where these transferable skills can contribute to team success and overall efficiency.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Receptionist
Empire Hair Salon
06.2024 - Current
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Confirmed appointments, communicated with clients, and updated client records.
- Training new receptionists, teaching phone skills as well as data entry and scheduling.
Team Member
&pizza
06.2022 - 05.2024
- Food preparation and stellar customer service.
- Kept work areas clean, organized, and safe to promote efficiency and team safety.
- Cash handling.
Seasonal Team Member
CAVA
12.2021 - 01.2022
- Contributed to a positive work environment by maintaining a professional demeanor and upbeat attitude throughout the busy holiday season.
- Worked morning shifts preparing food for each day under time constraints of lunch and dinner rush.
Team Lead
Baddpizza Mclean
07.2020 - 01.2022
- Selected as a member of the restaurant's management team at 18 years old, taking on new responsibility for both the restaurant as well as team members.
- Gained experience with running a restaurant's day to day functions such as managing employees, preparing food, supervising orders as they went out to customers and ensured food quality was up to standard.
- Managed labor and financial records.
Barista/Cashier
Republik Coffee Bar
09.2019 - 01.2020
- Worked both opening and closing shifts, ensuring high quality food and beverages as well as maintaining cleanliness.
- Located in an apartment building with many regulars, maintained pleasant relationship with residents to ensure a great experience every time and keep them returning.
- Worked extreme rush hours and developed time management skills while maintaining standards for orders.
Camp Counselor (Seasonal)
Old Town French
07.2019 - 07.2019
- Taught French to children through immersion, as well as teaching them how to bake different French pastries
Salesperson
Fluffy Thoughts Bakery
05.2018 - 06.2019
- Customer service, packaging orders, taking orders from customers, answering phones
Education
Bachelor of Arts - Visual Studies
The New School
New York, NY05-2025
Skills
- Team management
- Leadership
- Computer skills
- Data entry
- Food service background
- Conflict resolution
- Telephone skills
- Attention to detail
- Customer focus
- Coaching and mentoring
- Cash handling
- Scheduling
Certification
ServSafe Manager, 12/01/20, 12/31/25, ORS Interactive
Personal Information
- Age: 22
- Authorized To Work: US
Languages
English
Native or Bilingual
French
Professional Working
Japanese
Elementary
Korean
Elementary
Timeline
Receptionist
Empire Hair Salon
06.2024 - Current
Team Member
&pizza
06.2022 - 05.2024
Seasonal Team Member
CAVA
12.2021 - 01.2022
Team Lead
Baddpizza Mclean
07.2020 - 01.2022
Barista/Cashier
Republik Coffee Bar
09.2019 - 01.2020
Camp Counselor (Seasonal)
Old Town French
07.2019 - 07.2019
Salesperson
Fluffy Thoughts Bakery
05.2018 - 06.2019
Bachelor of Arts - Visual Studies
The New School
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