Delaney Killeen
New York,NY
Overview
3
3
years of professional experience
Work History
Assistant Operations Manager at UMusic Shop NY
The ARACA Group
10.2025 - Current
- Coordinate load-in and load-out logistics for 20+ live events, retail activations, and pop-up experiences, ensuring on-time execution and seamless operations.
- Managed event setup and inventory organization, utilized Square POS systems to process 300+ customer transactions per shift, enhancing sales operations and ensuring accurate inventory tracking.
- Supported 20+ artist and release-related retail activations, aligned merchandise, inventory, and displays with campaign timelines and brand standards.
Sales Advisor/Front Desk
BODYROK Studios
04.2025 - Current
- Delivered exceptional customer service to over 150 clients daily, managing check-ins, class scheduling, and orientations for first-time guests to enhance overall studio experience.
- Oversaw front-desk operations by maintaining organized environment, coordinating merchandise sales, and managing opening/closing procedures for studio hosting 40–50 classes weekly.
- Resolved member concerns and troubleshot booking or account issues, ensuring high client satisfaction and supporting strong member retention and repeat visit rates.
Athletics Operation Assistant
Baruch College
07.2023 - 02.2026
- Coordinated with event organizers and facility managers to prepare venues for 200+ athletic games and events, meeting all logistical and operational requirements.
- Supported certified athletic trainers in delivering preventative care, treatment, and rehabilitation services to 500 student-athletes, promoting physical well-being and performance.
- Oversaw front desk operations at fitness centre, handling member inquiries, membership check-ins, and payment processing while ensuring adherence to membership policies.
Education
Bachelor of Business Administration - Operations Management, Music
Baruch College
New York, NY09-2026
Associate of Applied Science - Business Administration
Monroe College
New Rochelle, NY04-2023
Skills
- Square POS, Shopify POS, Microsoft Excel, Microsoft PowerPoint, Microsoft Word,
LEADERSHIP & EXTRACURRICULARS
Women's Volleyball Team
- Represents Baruch College in NCAA Division III Volleyball competition through personal performance and team-focused leadership, devoting 25 hours per week toward athletics.
- Manages and maintains the laundry operations for the women's volleyball team 5+ days a week, ensuring clean and properly cared-for uniforms and equipment for practices and games.
Baruch Undergraduate Student Government
- Athletic Board Executive
- Demonstrated leadership, teamwork, and a commitment to enhancing campus athletic experiences.
- Participate in weekly meetings to coordinate and prepare projects for students and faculty, ensuring adherence to schedules, facilitating strategic planning, and incorporating feedback for continuous improvement.
Timeline
Assistant Operations Manager at UMusic Shop NY
The ARACA Group
10.2025 - Current
Sales Advisor/Front Desk
BODYROK Studios
04.2025 - Current
Athletics Operation Assistant
Baruch College
07.2023 - 02.2026
Bachelor of Business Administration - Operations Management, Music
Baruch College
Associate of Applied Science - Business Administration
Monroe College