Delaney Smith
Wilmington,NC
Summary
Enthusiastic and reliable professional takes pride in providing excellent customer service and creating memorable dining experiences for restaurant customers. Skilled in anticipating customer needs, addressing complaints and resolving issues in timely manner. Maintains focus and positive attitude in stressful situations and high-volume environments.
Overview
4
4
years of professional experience
Work History
Server
Alley Oops Restaurant
04.2023 - 09.2023
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
Florist
Peaceful Petals
11.2021 - Current
- Managed daily opening and closing of florist shop to prepare for incoming customers and balance payments.
- Prepared potted plants and bouquets based on customer requirements.
Server
Donnelly's Dockside
08.2021 - 08.2022
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
Barback/Expo
Severn Inn
04.2020 - 05.2022
- Assisted bartenders with drink preparation tasks, resulting in faster service for patrons.
- Maintained cleanliness of all bar areas according to health department standards through diligent sanitation practices.
- Restocked ice, condiments, and snacks.
- Assisted with inventory management, ensuring proper stock levels of liquor, beer, wine, garnishes, and other bar supplies.
Education
Bachelor of Science - Biology
University of North Carolina At Wilmington
Wilmington, NC05.2026
Skills
- Strong Work Ethic
- Exceptional customer service
- Guest Engagement
Languages
American Sign Language
Professional Working
Timeline
Server
Alley Oops Restaurant
04.2023 - 09.2023
Florist
Peaceful Petals
11.2021 - Current
Server
Donnelly's Dockside
08.2021 - 08.2022
Barback/Expo
Severn Inn
04.2020 - 05.2022
Bachelor of Science - Biology
University of North Carolina At Wilmington
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