Customer-focused individual with a passion for delivering exceptional service. Strong interpersonal skills with a talent for effectively addressing concerns. Committed to improving customer satisfaction and driving positive outcomes.
Overview
1
1
year of professional experience
Work History
Hostess
Old Salty Dog
Sarasota, FL
11.2023 - 10.2024
Greeted guests warmly upon arrival, seating them promptly.
Maintained a clean and organized dining area.
Assisted in preparing the restaurant for opening and closing shifts.
Provided menus to customers and answered questions regarding menu items.
Managed the waiting list, ensuring that all parties were seated in a timely manner.
Demonstrated strong interpersonal skills when interacting with customers.
Performed light cleaning duties, such as wiping down tables or sweeping floors.
Created an enjoyable atmosphere by engaging in friendly conversation with guests.
Assisted servers in bussing tables when needed during busy periods.
Responded appropriately to customer complaints, bringing major issues to attention of manager on duty.
Built positive relationships with other front-of-house and kitchen staff.
Accommodated guests with children and special needs to promote comfortable dining experience.
Performed regular restroom checks to restock supplies and handle minor cleaning.
Private Nanny
Family Freind
Sarasota, FL
05.2023 - 08.2023
Provided supervision and guidance to ensure safety of children in all situations.
Took children to and from school and extra-curricular activities.
Led hands-on activities consistent with child's interests and skills.
Ensured physical and social well-being of each child.
Organized creative and fun activities, enhancing children's physical, emotional and social well-being.
Engaged with children on individual basis to build positive, trusting relationships.
Sparked creativity and imagination by teaching children new ideas each day.
Transported children to and from school, extra-curricular activities and play-dates.