Delaney Wagler
Sarasota,FL
Summary
Customer-focused individual with a passion for delivering exceptional service. Strong interpersonal skills with a talent for effectively addressing concerns. Committed to improving customer satisfaction and driving positive outcomes.
Overview
1
1
year of professional experience
Work History
Hostess
Old Salty Dog
Sarasota, FL
11.2023 - 10.2024
- Greeted guests warmly upon arrival, seating them promptly.
- Maintained a clean and organized dining area.
- Assisted in preparing the restaurant for opening and closing shifts.
- Provided menus to customers and answered questions regarding menu items.
- Managed the waiting list, ensuring that all parties were seated in a timely manner.
- Demonstrated strong interpersonal skills when interacting with customers.
- Performed light cleaning duties, such as wiping down tables or sweeping floors.
- Created an enjoyable atmosphere by engaging in friendly conversation with guests.
- Assisted servers in bussing tables when needed during busy periods.
- Responded appropriately to customer complaints, bringing major issues to attention of manager on duty.
- Built positive relationships with other front-of-house and kitchen staff.
- Accommodated guests with children and special needs to promote comfortable dining experience.
- Performed regular restroom checks to restock supplies and handle minor cleaning.
Private Nanny
Family Freind
Sarasota, FL
05.2023 - 08.2023
- Provided supervision and guidance to ensure safety of children in all situations.
- Took children to and from school and extra-curricular activities.
- Led hands-on activities consistent with child's interests and skills.
- Ensured physical and social well-being of each child.
- Organized creative and fun activities, enhancing children's physical, emotional and social well-being.
- Engaged with children on individual basis to build positive, trusting relationships.
- Sparked creativity and imagination by teaching children new ideas each day.
- Transported children to and from school, extra-curricular activities and play-dates.
Education
Associate of Arts - Elementary Education
State College of Florida, Manatee-Sarasota
Bradenton, FL12-2025
Skills
- Customer Service
- Guest Engagement
- Server Support
- Complaint Handling
- Hospitality service expertise
- Exceptional communication
- Guest Relations
- Cleaning and sanitation
Affiliations
- Play indoor or outdoor volleyball
- Bake
- Going shopping
- Drinking coffee
- Journaling
- Being active
Accomplishments
- The Principal's Award
- MVP for Beach Volleyball 2023 and 2024
- President of Senior Class 2024
Timeline
Hostess
Old Salty Dog
11.2023 - 10.2024
Private Nanny
Family Freind
05.2023 - 08.2023
Associate of Arts - Elementary Education
State College of Florida, Manatee-Sarasota
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