Delaney Wilson
Denton,TX
Summary
Personable and organized with knack for building strong client relationships and delivering exceptional service. Possesses solid knowledge of event coordination and sales strategies, coupled with proficiency in CRM software and contract negotiation. Capable of driving revenue growth and ensuring client satisfaction through tailored catering solutions.
Overview
4
4
years of professional experience
Work History
Social catering Sales Manager
Omni Hotels and resorts
Las Colinas, Texas
12.2024 - Current
- Developed and implemented targeted outreach initiatives to engage potential clients in local weddings market.
- Developed detailed event plans and specifications for booked events, enhancing overall attendee experience.
- Maximized catering revenues by identifying opportunities for growth and supporting efforts to attract diverse clientele. Communicated function arrangements clearly to all relevant hotel departments to promote seamless execution.
- Engaged with clients to establish, negotiate, and secure contracts for all catering functions.
- Developed and communicated client expectations to food and beverage departments to ensure service excellence.
- Managed coordination of catering support services, including floral arrangements, entertainment, decorations, and audiovisual equipment.
- Established and nurtured client relationships through clear communication and contract management to drive repeat bookings.
- Developed and executed up-selling strategies to optimize revenue generation within the hotel.
Operations Manager
Walters Wedding Estates
Denton, Texas
05.2023 - 12.2024
- Directed and facilitated all operational aspects for over 200 weddings, focusing on meticulous planning and execution.
- Coordinated employee scheduling for 25+ staff members to ensure operational efficiency across 6 properties.
- Developed and implemented training programs for staff to enhance service quality at high-end weddings.
- Assisted in managing website design and content creation for improved user experience. Supported SEO marketing efforts to enhance online visibility. Contributed to branding initiatives, including logo design.
- Coordinated maintenance schedules and material orders to maintain optimal functionality of hotel inn.
Banquet Server
Denton Country Club
Argyle, TX
08.2022 - 05.2023
- Delivered attentive and professional service during high-profile events, ensuring smooth operations for weddings, golf tournaments, and banquets.
- Served appetizers, delivered entrees, and refilled beverages for banquet guests.
- Participated in manager shadowing to deepen knowledge of event execution processes.
- Acquired skills to design specialized member experiences that enhance engagement.
- Executed bartending and serving duties to enhance guest experiences in a fast-paced environment.
Education
Bachelor of Science - Event Design and Experience Management, Minor in Hospitality Management
University of North Texas
Denton, Texas01-2027
Skills
- Advanced skills in Excel, PowerPoint, and Word
- ServSafe manager certification
- Familiarity with OPERA and Delphi systems
- Effective negotiation abilities
- Event planning proficiency
- Creativity and innovation
- Proficient in WeddingWire and The Knot
Timeline
Social catering Sales Manager
Omni Hotels and resorts
12.2024 - Current
Operations Manager
Walters Wedding Estates
05.2023 - 12.2024
Banquet Server
Denton Country Club
08.2022 - 05.2023
Bachelor of Science - Event Design and Experience Management, Minor in Hospitality Management
University of North Texas