Delanie Neal-Esposito
Tacoma
Summary
Hardworking professional with proven relationship-building and time management skills in fast-paced restaurant environments. Successful at handling tables of all sizes with accuracy and impeccable service skills. Strives to meet customer needs, drive satisfaction and promote long-term loyalty.
Overview
6
6
years of professional experience
Work History
Server
Twisted Fork
Tacoma
08.2020 - Current
- Managed food and beverage orders efficiently for multiple tables.
- Assisted with menu recommendations and answered customer inquiries promptly.
- Trained new staff on service standards and restaurant procedures effectively.
- Monitored guest satisfaction and resolved concerns to enhance dining experience.
Server
Sharps Roasthouse
SeaTac
06.2021 - 12.2025
- Provided excellent customer service in a fast-paced dining environment.
- Managed food and beverage orders efficiently for multiple tables.
- Assisted with menu recommendations and answered customer inquiries promptly.
Bartender
Cloud 9 sports bar
Kent
01.2020 - 10.2024
- Mixed and served a variety of cocktails and beverages for patrons.
- Maintained cleanliness and organization of the bar area during shifts.
- Collaborated with kitchen staff to coordinate food and drink orders efficiently.
- Provided excellent customer service, addressing inquiries and resolving issues promptly.
Education
Some College (No Degree) - Law
Arizona State University
Tempe, AZSkills
- Order management
- Menu knowledge
- Food safety
- Beverage service
- Staff training
- Problem solving
- Attention to detail
- Guest engagement
- Sales techniques
- Positive and professional
- Wine pairings
- Table setting knowledge
- Menu presentation
Timeline
Server
Sharps Roasthouse
06.2021 - 12.2025
Server
Twisted Fork
08.2020 - Current
Bartender
Cloud 9 sports bar
01.2020 - 10.2024
Some College (No Degree) - Law
Arizona State University