Summary
Overview
Work History
Education
Skills
Timeline
Generic

Delanie Schupp

Tempe,Arizona

Summary

Reliable and personable hospitality professional with 3 years of experience across serving, takeout, and hosting roles. Strong multitasking skills, clear communication, and delivering high-quality customer service in busy restaurant settings.

Overview

3
3
years of professional experience

Work History

Server

Grimaldi's Pizzeria
Chandler, Arizona
11.2023 - Current
  • Provided friendly and efficient service to customers in a high-paced restaurant environment.
  • Assisted in menu knowledge and food recommendations for guest satisfaction.
  • Maintained cleanliness and organization of dining area and service stations.
  • Talked with the kitchen staff to ensure timely order delivery and quality standards.
  • Took food allergies very seriously making sure food was prepped with the right care.
  • Handled customer inquiries and resolved issues promptly during service shifts.
  • Processed payments accurately, managing cash register transactions efficiently.
  • Took orders from customers accurately and in a timely manner.

Hostess

Grimaldi's Pizzeria
Chandler, Arizona
03.2023 - Current
  • Greeted and seated guests promptly upon arrival at the restaurant.
  • Managed reservation system to ensure efficient table assignments.
  • Communicated wait times clearly to guests and staff.
  • Maintained cleanliness and organization of the hostess station.
  • Handled guest inquiries and resolved any seating issues promptly.
  • Trained new hostesses on procedures and customer service standards.
  • Greeted guests warmly upon arrival, seating them promptly.
  • Answered phone inquiries to schedule and confirm reservations, record takeout orders and respond to service questions.

Take out

Grimaldi's Pizzeria
Chandler, Arizona
03.2023 - Current
  • Managed cash register operations and ensured balanced cash drawers daily.
  • Maintained cleanliness and organization of checkout area throughout shifts.
  • Worked with team members to improve customer experience and service flow.
  • Trained new people on register operations and customer service standards.
  • Packaged the food at expo line and delivered it up to the front.
  • Answered the phone and took customers orders and helped them with any questions on the menu.
  • Took care of any payments.

Education

High School Diploma -

Corona Del Sol
Tempe, AZ
05-2023

Child Psychology

Arizona State University
Tempe, AZ

Skills

  • Food safety
  • Menu knowledge
  • Cash handling
  • Order management
  • Customer relationship management
  • Reservation management
  • Staff training
  • Team collaboration
  • Problem solving
  • Time management
  • Organization skills
  • Conflict resolution
  • Effective communication
  • Dietary restrictions knowledge
  • Take-out service
  • Table setting knowledge
  • Wine service
  • Safe food handling
  • High volume dining
  • Positive and professional

Timeline

Server

Grimaldi's Pizzeria
11.2023 - Current

Hostess

Grimaldi's Pizzeria
03.2023 - Current

Take out

Grimaldi's Pizzeria
03.2023 - Current

High School Diploma -

Corona Del Sol

Child Psychology

Arizona State University
Delanie Schupp