Delano Bingham

• Supervised operations staff and kept employees compliant with company policies and procedures.
• Developed systems and procedures to improve operational quality and team efficiency.
• Managed inventory and supply chain operations to achieve timely and accurate delivery of goods and services.
• Led hiring, onboarding and training of new hires to fulfill business requirements.
• Identified and resolved unauthorized, unsafe, or ineffective practices.
• Implemented process improvement to shape organizational culture, optimize procedures for higher efficiency and help company evolve and grow.
• Mitigated business risks by working closely with staff members and assessing performance.
• Offered staff coaching on observed at-risk work habits to minimize accidents and increase workplace safety.
• Inspected work practices and procedures for compliance with company and federal regulations.
• Conducted regular safety inspections and audits to identify potential hazards and prevent accidents and injuries.

• Communicated with customers to assess satisfaction with products and services received.
• Scheduled employees for shifts, taking into account customer traffic and employee strengths.
• Negotiated price and service with customers and vendors to decrease expenses and increase profit.
• Developed and maintain operational guidelines for staff.

Fulfill hiring goals through posting on job boards, social media, referrals, job fairs, and community partnerships. Our in-depth selection process of candidates includes in-person interviews, verification of work history, personality test, and drug testing.

Responsible for processing new hires, rate changes, terminations, and leave of absences into the ADP system

Responsible for processing new hires, rate changes, terminations, and leave of absences into the ADP system

· Audited employee timecards and payroll data during the payroll process to ensure accuracy, and completeness in ADP

· Responsible for processing direct deposits, tax exemptions, various payroll deductions, compute payroll adjustments applicable to the payroll accounts

• Trained new team members by relaying information on company procedures and safety requirements.
• Coached team members in techniques necessary to complete job tasks.
• Evaluated employee skills and knowledge regularly, training, and mentoring individuals with lagging skills.
• Monitoring and relaying updates for all delivery drivers on the road in real time.
• Conducted engagement activities for the station and its drivers.

• Conducted new hire training on multiple routes with preferred work methods and safety.
• Identified driver training needs to make recommendations to manager.
• Coordinated training programs rolled out all new/updated curriculums to train delivery drivers
• Developed and implemented training materials and course updates.
• Maintained regulatory compliance documentation to promote safety and compliance culture.